arXiv:2606. 00169v1 Announce Type: cross Abstract: Increased competition and the growing similarity of products and services offered by retailers have lowered the barriers for customers to switch to competitors.
By Syed Saad Saif, Giulio Maggiore, Paolo Russo, Damiano Distante
arXiv:2607. 10260v1 Announce Type: new Abstract: Customer churn is a major challenge for telecommunication companies, directly eroding revenue and long term customer relationships.
By Nada Ali, Lina Ahmed, Tahani Abdalla Attia Gasmalla
arXiv:2606. 07582v1 Announce Type: cross Abstract: Customer churn prediction is essential across data-driven industries such as insurance, digital banking, eCommerce, and subscription platforms, where retaining existing customers is typically more cost-effective than acquiring new ones.
By Joyjit Roy, Samaresh Kumar Singh, Laxmi Shaw
arXiv:2607. 06993v1 Announce Type: new Abstract: Customer behavior modeling underpins recommendation, marketing, and decision support, yet existing approaches either optimize predictive accuracy without explaining decisions or simulate users without grounding them in real behavioral data.
By Wachiravit Modecrua, Krittin Pachtrachai, Touchapon Kraisingkorn
arXiv:2607. 00473v1 Announce Type: new Abstract: How many days of early behavior suffice for subscription churn prediction?
By Xiao Han, Yao Xiao, Chenyu Wu, Tongchen Zhang
arXiv:2608. 14367v1 Announce Type: cross Abstract: The early detection of delayed cases in business processes is a critical capability for organizations.
By Keyvan Amiri Elyasi, Lukas Kirchdorfer, Heiner Stuckenschmidt