arXiv Machine Learning By Muhammad Jawad Mufti, Omar Hammad, Haitham Saleh, Muqaddas Gull

A Rolling-Window Framework for Churn Prediction and Behavioral Driver Identification

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arXiv:2606. 06776v1 Announce Type: new Abstract: Customer churn prediction is a central task in customer analytics, particularly in non-contractual, pay-per-use service environments where disengagement is not explicitly observed and must be inferred from behavioral inactivity.

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Explainable Artificial Intelligence for Customer Churn Prediction in Telecommunications: A Framework for CRM Integration

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