arXiv:2607. 10260v1 Announce Type: new Abstract: Customer churn is a major challenge for telecommunication companies, directly eroding revenue and long term customer relationships.
By Nada Ali, Lina Ahmed, Tahani Abdalla Attia Gasmalla
arXiv:2606. 06776v1 Announce Type: new Abstract: Customer churn prediction is a central task in customer analytics, particularly in non-contractual, pay-per-use service environments where disengagement is not explicitly observed and must be inferred from behavioral inactivity.
By Muhammad Jawad Mufti, Omar Hammad, Haitham Saleh, Muqaddas Gull
arXiv:2606. 00169v1 Announce Type: cross Abstract: Increased competition and the growing similarity of products and services offered by retailers have lowered the barriers for customers to switch to competitors.
By Syed Saad Saif, Giulio Maggiore, Paolo Russo, Damiano Distante
arXiv:2606. 17931v1 Announce Type: new Abstract: In recent years, electronic (E) commerce services have rapidly increased in the daily lives of people, which helpsthem to purchase products online.
By Degala Pushpa Sri, Mayank Atreya, Lakshmi. H, Navin Chhibber, Mukesh Soni
Transaction propensity prediction in B2B e commerce presents unique challenges distinct from B2C contexts, primarily due to the heterogeneous procurement behaviors of organizational entities, which violate SMOTE's implicit assumption of within class feature homogeneity. Specifically, B2B buyers exhibit multi modal procurement cycles that render linear interpolation between minority class samples structurally invalid, producing synthetic data that does not represent real purchasing behavior.
arXiv:2506. 01486v2 Announce Type: replace Abstract: Data imbalance persists as a pervasive challenge in regression tasks, introducing bias in model performance and undermining predictive reliability.
By Jelke Wibbeke, Sebastian Rohjans, Andreas Rauh
arXiv:2606. 01221v1 Announce Type: cross Abstract: Imbalanced learning is a critical challenge in machine learning, where underrepresented target values can bias models and degrade prediction performance on rare but important cases.
By Shermin Shahbazi, Hossein Mohammadi, Mohsen Afsharchi
arXiv:2606. 15314v1 Announce Type: cross Abstract: Industrial retrofit planning depends on structured operational data rather than free text: planners must estimate whether a newly registered prototype will require a retrofit, which retrofit package it will need, and how long the work will take.
By Aina Vila Pons, Ioannis Tzachristas, Constantinos Antoniou
arXiv:2505. 13518v3 Announce Type: replace-cross Abstract: Imbalanced datasets, where one class significantly outnumbers others, remain a persistent challenge in machine learning, often biasing predictions toward the majority class and degrading classifier performance.
By Behnam Yousefimehr, Mehdi Ghatee, Javad Fazli, Shervin Ghaffari, Zahra Rafei, Mohammad Amin Seifi, Sajed Tavakoli, Abolfazl Nikahd, Mahdi Razi Gandomani, Alireza Orouji, Ramtin Mahmoudi Kashani, Sarina Heshmati, Negin Sadat Mousavi
arXiv:2606. 10393v1 Announce Type: new Abstract: Credit-card fraud detection is difficult because fraudulent transactions are rare, costly, and unevenly distributed.
By Xiao Han, Chenyu Wu
arXiv:2606. 25007v1 Announce Type: new Abstract: Financial fraud detection in digital banking requires reasoning over multiple heterogeneous event streams -- transactions, login sessions, risk signals -- that individually appear benign but collectively reveal fraudulent patterns.
By Mohammadamin Dashti Moghaddam, Nick Sciarrilli
arXiv:2608. 12007v1 Announce Type: cross Abstract: Consumer reviews play an important role in shaping brand perception and business strategies, particularly in service-driven industries such as retail coffee.
By Muntasir Hasan Kanchan, Md. Alamgir Hossain, Md. Samiul Islam, Muhammad Masud Tarek