arXiv:2606. 06776v1 Announce Type: new Abstract: Customer churn prediction is a central task in customer analytics, particularly in non-contractual, pay-per-use service environments where disengagement is not explicitly observed and must be inferred from behavioral inactivity.
By Muhammad Jawad Mufti, Omar Hammad, Haitham Saleh, Muqaddas Gull
arXiv:2606. 07582v1 Announce Type: cross Abstract: Customer churn prediction is essential across data-driven industries such as insurance, digital banking, eCommerce, and subscription platforms, where retaining existing customers is typically more cost-effective than acquiring new ones.
By Joyjit Roy, Samaresh Kumar Singh, Laxmi Shaw
arXiv:2607. 10260v1 Announce Type: new Abstract: Customer churn is a major challenge for telecommunication companies, directly eroding revenue and long term customer relationships.
By Nada Ali, Lina Ahmed, Tahani Abdalla Attia Gasmalla
arXiv:2606. 17931v1 Announce Type: new Abstract: In recent years, electronic (E) commerce services have rapidly increased in the daily lives of people, which helpsthem to purchase products online.
By Degala Pushpa Sri, Mayank Atreya, Lakshmi. H, Navin Chhibber, Mukesh Soni
arXiv:2608. 12007v1 Announce Type: cross Abstract: Consumer reviews play an important role in shaping brand perception and business strategies, particularly in service-driven industries such as retail coffee.
By Muntasir Hasan Kanchan, Md. Alamgir Hossain, Md. Samiul Islam, Muhammad Masud Tarek
Consumer reviews play an important role in shaping brand perception and business strategies, particularly in service-driven industries such as retail coffee. This study presents a comparative sentiment analysis framework for Starbucks customer reviews using classical machine learning and deep learning approaches.
arXiv:2607. 06993v1 Announce Type: new Abstract: Customer behavior modeling underpins recommendation, marketing, and decision support, yet existing approaches either optimize predictive accuracy without explaining decisions or simulate users without grounding them in real behavioral data.
By Wachiravit Modecrua, Krittin Pachtrachai, Touchapon Kraisingkorn
arXiv:2606. 13741v1 Announce Type: new Abstract: This paper presents the design, development, and implementation of a specialized forecast-then-optimize algorithmic pricing tool for sales campaigns in fashion e-commerce.
By Stefan Birr, Tobias Huelden, Mones Raslan, Adele Gouttes, Andreas Schmitt, Mateusz Koren, Johannes Stephan, Robert Streek, Manuel Kunz, Tim Januschowski
arXiv:2606. 31532v1 Announce Type: new Abstract: Staff absenteeism imposes substantial operational costs in high-demand work environments such as healthcare, emergency services, meat processing, construction, and courier and delivery services, where proactive workforce planning depends on reliable individual-level absence prediction.
By Kwong Ho Li, Matthew Roughan, Wathsala Karunarathne
arXiv:2602. 09572v3 Announce Type: replace-cross Abstract: The purpose of predictive modeling on relational data is to predict future or missing values in a relational database, for example, future purchases of a user, risk of readmission of the patient, or the likelihood that a financial transaction is fraudulent.
By Vid Kocijan, Jinu Sunil, Jan Eric Lenssen, Viman Deb, Xinwei Xe, Federico Reyes Gomez, Matthias Fey, Jure Leskovec
arXiv:2607. 09955v1 Announce Type: cross Abstract: Predictive modeling is a core component of modern financial services, where a wide range of tasks are traditionally addressed using separate models trained on manually engineered tabular features.
By Nikita Rusakov, Vladislav Meshkov, Konstantin Zorin, Gleb Zaripov, Alexander Uglov, Alexey Vasilev, Anton Klenitskiy
arXiv:2511. 09789v2 Announce Type: replace Abstract: Recent advances in deep forecasting models have achieved remarkable performance, yet most approaches still struggle to provide both accurate predictions and interpretable insights into temporal dynamics.
By Fulong Yao, Wanqing Zhao, Chao Zheng, Xiaofei Han