arXiv:2601. 23018v1 Announce Type: cross Abstract: In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success.
arXiv:2606. 23701v1 Announce Type: cross Abstract: Qualitative product feedback can reveal nuanced user experiences, but its implicit sentiment is difficult to measure.
arXiv:2607. 10825v1 Announce Type: cross Abstract: Opinionated text - spanning product reviews, hotel feedback, and social posts - captures rich signals about user experiences, preferences, and concerns.
arXiv:2606. 26595v1 Announce Type: new Abstract: Enhancing the analysis of service feedback is essential for public sector organizations, particularly tax administrations, where trust and compliance depend on fair and effective service delivery.
The study analyzes 17,012 app‑store reviews for six major generative‑AI apps, using BERTopic and RoBERTa to uncover topics and sentiment. Negative sentiment is most common around advertising, authentication, server reliability, and subscription pricing, with significant differences across apps—Claude shows the highest negative sentiment yet a highly enthusiastic user base. The authors also note geopolitical and privacy concerns for DeepSeek and propose a Trust Friction Score to quantify trust and usability barriers.
arXiv:2606. 02004v1 Announce Type: cross Abstract: Consumer-price measurement increasingly draws on alternative data sources -- scanner, web-scraped, and transaction/receipt data.
arXiv:2606. 00084v1 Announce Type: cross Abstract: Online travel platforms generate vast volumes of user-generated hotel reviews, offering rich opportunities to understand traveler experiences at scale.
The paper introduces a lifecycle framework for LLM-as-a-Judge systems used to evaluate recommendation explanations at Netflix. It outlines four phases—Birth, Training, Deployment, and Monitoring—detailing how each stage addresses specific technical and operational challenges. The authors report that after five weeks of A/B testing, judge-aligned explanations increased novel content viewing and successful browse-to-play sessions without quality takedowns.
arXiv:2607. 03880v1 Announce Type: cross Abstract: Sponsored search plays a crucial role in e-commerce revenue generation, where advertisers strategically bid on keywords to capture the attention of users through relevant search queries.
arXiv:2605.14542v2 Announce Type: replace Abstract: A skilled live-commerce host is not merely a narrator, but a sales agent who converts viewer curiosity into purchase intent through expert product...
arXiv:2606. 24655v1 Announce Type: cross Abstract: The explosive growth and complexity of product data within the dynamic Brazilian e-commerce landscape demand robust and specialized methods for structured information extraction.
arXiv:2608. 13833v1 Announce Type: cross Abstract: Conversational advertising aims to deliver useful ads within multi-turn assistant interactions.
arXiv:2607. 14396v1 Announce Type: new Abstract: Product catalogs are the backbone of e-commerce sites, yet a large number of structured attributes (SAs) -- such as material, color, and shape -- often have missing values.