arXiv:2607. 10825v1 Announce Type: cross Abstract: Opinionated text - spanning product reviews, hotel feedback, and social posts - captures rich signals about user experiences, preferences, and concerns.
By Fabrizio Marozzo, Stefano Iannicelli
When people share experiences online, they often express thoughts in two ways: a star rating and a written review. In sentiment analysis, ratings are widely used as convenient weak labels for textual sentiment, yet whether the two actually agree is rarely questioned.
arXiv:2601. 05261v2 Announce Type: replace-cross Abstract: Online consumer reviews are important decision-support resources in e-commerce, yet the increasing volume of reviews often creates information overload and makes it difficult for users to identify content that matches their individual preferences.
By Muhammad Jawad Mufti, Omar Hammad, MD. Mahfuzur Rahman
arXiv:2606. 26595v1 Announce Type: new Abstract: Enhancing the analysis of service feedback is essential for public sector organizations, particularly tax administrations, where trust and compliance depend on fair and effective service delivery.
By Mahsa Tavakoli, Ruth Bankey, Cristi\'an Bravo
arXiv:2607. 05259v1 Announce Type: cross Abstract: Sentiment analysis has been a primary domain under Natural Language Processing (NLP) from its inception as it plays a vital role in both real-world and research applications.
By Lakshani Galwatta, Nisansa de Silva, Sarangi Aththanayake, Adithya Galwatta
arXiv:2606. 01323v1 Announce Type: cross Abstract: Aspect-Based Sentiment Analysis (ABSA) encompasses seven distinct subtasks, each focusing on different extracted elements.
By Shu Long, Yanglei Gan, Xuchuan Zhou