arXiv:2606. 00084v1 Announce Type: cross Abstract: Online travel platforms generate vast volumes of user-generated hotel reviews, offering rich opportunities to understand traveler experiences at scale.
By Dineth Jayakody, Pasindu Thenahandi, Sampath Jayarathna
arXiv:2601. 05261v2 Announce Type: replace-cross Abstract: Online consumer reviews are important decision-support resources in e-commerce, yet the increasing volume of reviews often creates information overload and makes it difficult for users to identify content that matches their individual preferences.
By Muhammad Jawad Mufti, Omar Hammad, MD. Mahfuzur Rahman
arXiv:2609.36194v1 Announce Type: new
Abstract: Extracted sentiment directions can vary across samples even when downstream sentiment classification remains accurate. To evaluate direction reproducib...
By Muhammad Abdullahi Said, Abass Oguntade, Elisha Komolafe, Babangida Sani, Fatima Muhammad Adam, Muhammad Sammani Sani
arXiv:2607. 18983v1 Announce Type: cross Abstract: We present AutoJourn, a demonstration system for multi-perspective news generation and bias-aware evaluation using large language models (LLMs).
By Himel Ghosh, Ahmed Mosharafa, Georg Groh
We present AutoJourn, a demonstration system for multi-perspective news generation and bias-aware evaluation using large language models (LLMs). The system tackles three core challenges in responsible automated journalism: extracting diverse perspectives from unstructured social media discussions, generating summaries that preserve viewpoint diversity, and detecting or mitigating bias in AI-generated news.
arXiv:2604. 12138v2 Announce Type: replace Abstract: This position paper argues that Retrieval-Augmented Generation systems exhibit a systematic factual bias-optimizing for epistemic uncertainty reduction while ignoring the aleatoric uncertainty inherent in opinion-rich content - and that this misalignment demands a paradigm shift in retrieval system design.
By Aditya Agrawal, Alwarappan Nakkiran, Darshan Fofadiya, Alex Karlsson, Harsha Aduri
arXiv:2608. 04307v1 Announce Type: cross Abstract: Text summarization is deceptively difficult.
By Karen Lee, Dhanashree Balaram, Seojun Shon, Umair Rasheed
arXiv:2606. 01323v1 Announce Type: cross Abstract: Aspect-Based Sentiment Analysis (ABSA) encompasses seven distinct subtasks, each focusing on different extracted elements.
By Shu Long, Yanglei Gan, Xuchuan Zhou
The paper introduces KESA, a knowledge‑enhanced approach for sentence‑level sentiment analysis that incorporates sentiment knowledge through two auxiliary tasks: sentiment word cloze and conditional sentiment prediction. These tasks use prior sentiment polarity to guide the selection of sentiment words and the prediction of overall sentiment, respectively, and explore label combination methods to unify multiple label types. Experiments show that KESA consistently outperforms pre‑trained models and complements existing knowledge‑enhanced post‑training methods.
By Qinghua Zhao, Shuai Ma, Shuo Ren
arXiv:2608.30425v1 Announce Type: new
Abstract: Cross-lingual aspect-based sentiment analysis (ABSA) transfers knowledge from a source language with annotated data to a target language, enabling fine...
By Jakub \v{S}m\'{i}d, Pavel P\v{r}ib\'{a}\v{n}, Pavel Kr\'{a}l
The paper introduces BASSE, a multilingual meta‑evaluation dataset containing 2,040 human‑rated abstractive summaries produced manually or by five LLMs with four prompts. Annotators scored each summary on coherence, consistency, fluency, relevance, and 5W1H using a 5‑point Likert scale. Benchmarking shows proprietary LLM‑judge models best align with human judgments, followed by criteria‑specific automatic metrics, while open‑source judge LLMs perform poorly.
By Jeremy Barnes, Naiara Perez, Alba Bonet-Jover, Bego\~na Altuna
arXiv:2601. 23018v1 Announce Type: cross Abstract: In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success.
By Sandra Loop, Erik Bertram, Sebastian Juhl, Martin Schrepp