arXiv AI By Emma Yanyang Kong, JJ Tan, Ishan Gupta, Lars Olds, Claire Campbell, David Fagnan, Veli Balin, Rohan Gosain, Louis Garcia, Minsu Jang

The Lifecycle of LLM-as-a-Judge for Large-Scale Recommendation Explanations

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The paper introduces a lifecycle framework for LLM-as-a-Judge systems used to evaluate recommendation explanations at Netflix. It outlines four phases—Birth, Training, Deployment, and Monitoring—detailing how each stage addresses specific technical and operational challenges. The authors report that after five weeks of A/B testing, judge-aligned explanations increased novel content viewing and successful browse-to-play sessions without quality takedowns.

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