arXiv AI By Mahsa Tavakoli, Ruth Bankey, Cristi\'an Bravo

LLM-based Models for Detecting Emerging Topics in Service Feedback

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arXiv:2606. 26595v1 Announce Type: new Abstract: Enhancing the analysis of service feedback is essential for public sector organizations, particularly tax administrations, where trust and compliance depend on fair and effective service delivery.

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arXiv Computation and Language
Sep 22

LLJ Cards: Best practices for the Use of LLMs as Judges

arXiv:2609.24516v1 Announce Type: new Abstract: In recent years, large language models (LLMs) have emerged as a popular alternative for evaluation. Often referred to as LLMs as judges (LLJs), these s...

By Khaoula Chehbouni, Melina Medjdoub, Florian Carichon, Golnoosh Farnadi, Jackie Chi Kit Cheung
arXiv AI
6d ago

A Survey on Fake Review Detection: From Pre-trained Language Models to Large Language Models

The article surveys fake review detection research, focusing on how pre‑trained language models (PLMs) and large language models (LLMs) influence both the generation of deceptive reviews and their detection. It reviews 211 studies from 2018 to early 2026, categorizing methods by evidence source—such as review text, sentiment, rating behavior, temporal metadata, user‑product graphs, multimodal content, external knowledge, and LLM‑generated signals—and by fusion level. The survey traces the evolution from traditional machine learning to PLM‑based and LLM‑based approaches, evaluates performance on Amazon, Yelp, and OpSpam benchmarks, and highlights open challenges including adversarial generation, cross‑domain transfer, uncertainty‑aware fusion, robustness to missing sources, interpretability, and trustworthy evaluation of AI‑generated deceptive content.

By Fanji Yang (Guizhou University of Finance and Economics), Huiyao Chen (Harbin Institute of Technology), Xi Yu (Guizhou University of Finance and Economics), Meishan Zhang (Harbin Institute of Technology), Xiaohong Xiao (Guizhou University of Commerce), Mingsen Deng (Guizhou University of Finance and Economics)
arXiv AI
Sep 25

From Policy Documents to Structured Survey Responses: Evaluating Large Language Models for Policy Monitoring

The paper explores using large language models (LLMs) as AI respondents to convert policy documents into structured survey responses. It introduces a long-context in‑context learning pipeline that maps policy text to predefined survey categories such as policy instruments, target groups, and thematic areas, and includes a secondary LLM validation step. Evaluation on a multi‑country dataset shows high agreement (84‑95%) with human responses for structured indicators, though free‑text fields differ, indicating that hybrid human‑AI workflows can enhance policy monitoring efficiency while still requiring human oversight.

By Carolyn Cole, Matthias Deschryvere, Toqeer Ehsan, Arash Hajikhani