arXiv:2601. 23018v1 Announce Type: cross Abstract: In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success.
By Sandra Loop, Erik Bertram, Sebastian Juhl, Martin Schrepp
arXiv:2606. 02004v1 Announce Type: cross Abstract: Consumer-price measurement increasingly draws on alternative data sources -- scanner, web-scraped, and transaction/receipt data.
By Vladimir Beskorovainyi
arXiv:2607. 11890v1 Announce Type: cross Abstract: Open-ended surveys offer valuable insights, but they are notoriously difficult to analyze at scale.
By Abdullah Akinde, Mariam Akinde, Rasheedat Emiola, Ahmed Akinsola
arXiv:2607. 05259v1 Announce Type: cross Abstract: Sentiment analysis has been a primary domain under Natural Language Processing (NLP) from its inception as it plays a vital role in both real-world and research applications.
By Lakshani Galwatta, Nisansa de Silva, Sarangi Aththanayake, Adithya Galwatta
arXiv:2606. 26595v1 Announce Type: new Abstract: Enhancing the analysis of service feedback is essential for public sector organizations, particularly tax administrations, where trust and compliance depend on fair and effective service delivery.
By Mahsa Tavakoli, Ruth Bankey, Cristi\'an Bravo
arXiv:2601. 05261v2 Announce Type: replace-cross Abstract: Online consumer reviews are important decision-support resources in e-commerce, yet the increasing volume of reviews often creates information overload and makes it difficult for users to identify content that matches their individual preferences.
By Muhammad Jawad Mufti, Omar Hammad, MD. Mahfuzur Rahman
arXiv:2606. 04387v1 Announce Type: cross Abstract: Sales lead conversion in high-stakes domains (e.
By Chenyu Zhang, Yiwen Liu, Yin Sun, Xinyuan Zhang, Yuji Cao, Junming Jiao, Juyi Qiao
arXiv:2608. 06609v1 Announce Type: new Abstract: Automated item evaluation (AIE) refers to the use of computational methods to assess item quality without requiring manual expert review or field testing of the items under evaluation.
By Hotaka Maeda, Yikai Lu
arXiv:2507. 14022v2 Announce Type: replace-cross Abstract: This study proposes the Cognitive Pairwise Comparison Classification Model Selection (CPC-CMS) framework for document-level sentiment analysis.
By Jianfei Li, Kevin Kam Fung Yuen
arXiv:2606. 05176v1 Announce Type: cross Abstract: While large language models (LLMs) show strong performance in natural language understanding and generation, their evaluation and adaptation to domain-specific constraints in telecommunications customer support remain limited.
By Lucas Tamic, Ilan Jaffeux-Cheniout, Xavier Marjou
arXiv:2607. 14174v1 Announce Type: new Abstract: Financial sentiment extraction has largely relied on news text and supervised extraction against return labels alone, leaving 10-K filings -- and volatility, the target risk disclosure is arguably best suited to informing -- comparatively unexplored.
By Sanggyu Sean Choi
arXiv:2608. 12007v1 Announce Type: cross Abstract: Consumer reviews play an important role in shaping brand perception and business strategies, particularly in service-driven industries such as retail coffee.
By Muntasir Hasan Kanchan, Md. Alamgir Hossain, Md. Samiul Islam, Muhammad Masud Tarek