arXiv:2601. 23018v1 Announce Type: cross Abstract: In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success.
By Sandra Loop, Erik Bertram, Sebastian Juhl, Martin Schrepp
arXiv:2605.14542v2 Announce Type: replace
Abstract: A skilled live-commerce host is not merely a narrator, but a sales agent who converts viewer curiosity into purchase intent through expert product...
By Yuyan Chen
The paper introduces Vocalizer, a mobile app that lets users submit spoken online reviews enhanced by a large language model. A longitudinal study shows that users often use the AI to add detail and that interactive AI features boost confidence and willingness to share reviews. The authors also outline the benefits and challenges of embedding AI assistance in review-writing systems.
By Kavindu Perera, D\'aniel Szab\'o, Niels van Berkel, Aku Visuri, Chi-Lan Yang, Koji Yatani, Simo Hosio
The paper introduces a production-ready framework that connects e‑commerce search and CRM systems via AI‑powered Product Research Agents. These agents detect users with exploratory purchase intent, perform multi‑agent research using behavioral data, external knowledge, and catalog information, and then send personalized product recommendations through WhatsApp. In a 23‑day deployment, the system sent about 15,000 notifications, achieving higher click‑through rates than standard campaigns and generating downstream purchases and GMV gains.
By Mandar Kulkarni, Pooja A., Samir Shah
arXiv:2608. 07494v1 Announce Type: cross Abstract: AI tools like ChatGPT and DeepSeek, powered by Large Language Models (LLMs), allow users to obtain instant and effective content responses simply by typing requests, such as ``plan a three-day Vienna trip'', ``solve the attached mathematical problem'', ``draft an email to inquire review progress'', etc.
By Yiqun Zhang, Yunfan Zhang, Mingjie Zhao, Sen Feng, Yiu-ming Cheung
arXiv:2606. 05178v1 Announce Type: cross Abstract: As AI-driven product development accelerates, the bottleneck is shifting from how we build to what we build.
By Tim Dorn, Saara A. Khan, Julie Mumford
arXiv:2510. 12201v2 Announce Type: replace Abstract: As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable.
By Aline Mangold, Juliane Zietz, Susanne Weinhold, Sebastian Pannasch
arXiv:2606. 09848v1 Announce Type: cross Abstract: As generative and agentic AI becomes embedded in everyday products, practitioners face a persistent challenge: how to design human-AI coordination -- the ongoing mutual adjustment between users and AI systems as mediate through interfaces-that supports usability, trust, and safety.
By James Pierce, Vaiva Kalnikait\.e, Siddharth Gupta, Brian Granger
arXiv:2610.08621v1 Announce Type: new
Abstract: Recent game design agents have made substantial progress in generating playable games. However, program correctness does not ensure an enjoyable experi...
By Jiajun Chen, Haoyu Wu, Mingda Jia, Xihui Liu
In the rapidly evolving landscape of information retrieval systems, the ability to adapt and improve through user feedback is paramount. This study introduces a novel methodology for refining the performance of a primary Retrieval Augmented Generation (RAG) system by strategically integrating an auxiliary feedback RAG system.
arXiv:2609.14761v1 Announce Type: cross
Abstract: Visual feedback in the form of user-uploaded images and videos is becoming increasingly common in e-commerce platforms because it provides authentic...
By Utsav Kumar Nareti, Ayush Bansal, Kumari Priya, Chandranath Adak, Soumi Chattopadhyay, Muhammad Saqib, Saeed Anwar
How and why does a recommender system fail the users it serves? Oftentimes, practitioners are left to improve their algorithms based on a combination of feedback from stakeholder teams, domain experti...