This scoping review examined 48 studies on generative AI chatbots designed to deliver motivational interviewing (MI). It found that most systems were text‑based and disembodied, with about half incorporating dynamic adaptation, and that safety reporting was inconsistent. While user perceptions were generally positive and many studies reported MI‑consistent interactions, evidence for sustained behavioral or functional change remains limited.
arXiv:2607. 25057v1 Announce Type: new Abstract: As conversational AI systems become increasingly integrated into daily life, their potential effects on user well-being require ongoing attention.
arXiv:2602. 05088v4 Announce Type: replace Abstract: Millions of people now use generative AI chatbots for psychological support.
The paper evaluates the safety of conversational AI therapy bots for Generation Alpha, revealing that while these models understand 76‑82% of youth‑specific vocabulary, they correctly assess clinical risk only 64‑72% of the time, creating a significant vocabulary‑comprehension gap. Six failure patterns—such as sarcasm masking, minimization acceptance, and semantic drift—were identified, with compounded errors leading to a 94% miss rate when three or more patterns co‑occur. The authors estimate 146,880 missed crises annually and recommend mandatory human‑in‑the‑loop systems, quarterly youth‑specific validation, transparent performance disclosure, and regulatory oversight for youth‑facing mental health AI.
arXiv:2607. 08625v1 Announce Type: new Abstract: Consumer-facing health chatbots powered by large language models (LLMs) are increasingly used for symptom assessment.
arXiv:2607. 20773v1 Announce Type: cross Abstract: Large language models (LLMs) have shifted human--computer interaction from `traditional'' interface journeys toward more conversational exchanges.
The study simulates a virtual classroom of 20 student agents who consult either a friend or a counselor AI when stressed. Five state variables (stress, happiness, self‑reliance, AI dependence, sociability) are tracked over daily phases, and the counselor AI is tested with six response styles (affirming, listening, solution‑oriented, reality‑redirecting, inciting, blaming). Results show that a solution‑oriented style lowers AI dependence and boosts self‑reliance, while affirming and inciting styles increase AI dependence, with inciting also raising stress and absenteeism; the listening style does not alleviate stress.
arXiv:2602.17850v2 Announce Type: replace-cross Abstract: Conversational agents increasingly mediate everyday digital interactions, yet the effects of their communication style on user experience and...
arXiv:2606. 10861v1 Announce Type: cross Abstract: LLM-powered chatbots are increasingly embedded in everyday workflows, raising sustainability concerns due to their energy use.
arXiv:2606. 02458v1 Announce Type: new Abstract: Organizations routinely run experiments for A/B testing, yet the data generated from one experiment is underutilized to inform subsequent intervention design.
The paper explores how generative AI can lower the barrier to personalizing health dashboards by enabling users to co-design interfaces in Figma Make. In a study with 14 participants, redesigns of Google and Apple Health focused on personal context, future planning, and interactive experiences, though conversational AI designs tended toward chat-window conventions. AI facilitated the materialization of loosely articulated ideas, yet model defaults and generation latency influenced iteration, and the process highlighted interpretability and accountability over privacy, trust, and emotional safety.
arXiv:2607. 09253v1 Announce Type: cross Abstract: AI chatbots are increasingly used for answering health-related questions.
arXiv:2507. 02950v3 Announce Type: replace-cross Abstract: Large language models (LLMs) may support counseling training, yet evidence from Japanese-language interactions and automated quality ratings remains limited.