arXiv AI

The complexities of patient-centred conversational artificial intelligence

arXiv:2607. 08625v1 Announce Type: new Abstract: Consumer-facing health chatbots powered by large language models (LLMs) are increasingly used for symptom assessment.

arXiv AI
Jul 15

Operationalising Multi-Dimensional Evaluation for Conversational Agents: A Scalable, Governed Pipeline with Selective Re-evaluation and Model Benchmarking

arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.

By Niranjan Kumar M, Balaji Nagarajan, Karthik Nair, Faysal Satter, Nithin Surendran
arXiv AI
Jul 29

PatientAgentBench: A Benchmark Framework for Evaluating Patient-Facing Health AI Agents

arXiv:2607. 25485v1 Announce Type: new Abstract: Health AI is evolving from answering questions to agentic systems that converse with patients, reason about health records, and act on their behalf.

By Korosh Vatanparvar, Ashutosh Joshi, Maria Xenochristou, Mohammad Abuzar Hashemi, Prasad Kasu, Deepak Bansal, Daniel Lopez-Martinez, Anchal Nema, Ramya Ganesan, Will Kimbrough, Alex Woody, Yadunandana Rao, Dilek Hakkani-Tur, Wilko Schulz-Mahlendorf
arXiv AI
Jul 24

HARP: The Human--AI Research Platform

arXiv:2607. 20773v1 Announce Type: cross Abstract: Large language models (LLMs) have shifted human--computer interaction from `traditional'' interface journeys toward more conversational exchanges.

By Zeshu Zhu, Natalie Friedman, Kevin Weatherwax, Emily Eiben
arXiv AI
1d ago

Evaluating Multimodal LLMs across Text and Audio Modalities for Accessible Disaster Assistance

arXiv:2608. 14651v1 Announce Type: new Abstract: Effective disaster risk communication is a foundational humanitarian challenge, yet current emergency infrastructure fails to meet the needs of individuals with access and functional needs, including hard-of-hearing individuals, pregnant women, mothers with toddlers, and elderly individuals with dementia.

By Anuridhi Gupta, Samara Mansoor, Hemant Purohit