arXiv Computation and Language

CALM-IT: Enhancing Synthetic Motivational Interviewing Dialogue Quality with Conversational Dynamics

arXiv Computation and Language
Sep 1

Graph2Counsel: Clinically Grounded Synthetic Counseling Dialogue Generation from Client Psychological Graphs

Graph2Counsel is a framework that generates synthetic counseling dialogues by leveraging Client Psychological Graphs (CPGs) to encode the relationships among a client’s thoughts, emotions, and behaviors. The system uses a structured prompting pipeline guided by counselor strategies and explores techniques such as Chain‑of‑Thought and Multi‑Agent Feedback to produce 760 realistic sessions from 76 CPGs. Expert evaluation shows the dataset surpasses previous ones in specificity, counselor competence, authenticity, conversational flow, and safety, and fine‑tuning an open‑source model on it improves performance on several counseling benchmarks.

By Aishik Mandal, Hiba Arnaout, Clarissa W. Ong, Juliet Bockhorst, Kate Sheehan, Rachael Moldow, Tanmoy Chakraborty, Iryna Gurevych
arXiv Computation and Language
Sep 3

PragAlign: Feedback-Guided Pragmatic Alignment for Controlled Synthetic Dialogue Generation

PragAlign is a feedback‑guided framework that improves synthetic dialogue generation by iteratively generating, evaluating, and revising conversations to meet specified service context, target intent, and target emotion. Using an LLM‑based evaluator that scores intent alignment, emotion alignment, coherence, fluency, and overall quality, PragAlign achieves a 99.50% acceptance rate on 800 dialogue specifications, outperforming one‑shot and repeated generation without feedback. Human evaluation confirms that intent expression and dialogue flow are reliably recognized, while emotion appropriateness remains more variable.

By Smitha Muthya Sudheendra, Jaideep Srivastava
arXiv Computation and Language
3d ago

MindEval2: Clinically Grounded Patients and Rubrics for Evaluating Language Models in Mental Health Support

MindEval2 is a new evaluation framework for AI chatbots in mental health support, comprising Mental Health Quality Rubrics (MHQR) and the MindSim patient simulation harness. MHQR, developed with PhD-level psychologists, provides explicit, actionable criteria for assessing response quality, while MindSim offers realistic, longitudinal patient interactions with a memory component. The study evaluated 18 models, finding that although surface-level quality has improved, guidance calibration remains the main failure across all models.

By John Mendon\c{c}a, Daniel Tschernutter, Jos\'e Pombal, Areti Vassilopoulos, Catarina Botelho, Ignacio Sarasua, Maya D'Eon, Nuno Guerreiro, Ricardo Rei
arXiv AI
Aug 28

When Text Misleads: Inconsistent-Aware Reasoning for Audio-Grounded Dialogue

The paper introduces ContraTalk, a benchmark that tests whether dialogue models truly use acoustic cues or rely on transcript shortcuts. It formalizes cross‑modal disagreement, creates conflict and consistent QA examples, and proposes an Audio Twin representation to expose acoustic evidence to models. Experiments show that while text‑only LLMs perform well on consistent cases, they falter on conflict cases, and AudioLLMs only partially mitigate this issue.

By Yen-Ju Lu, Yuzhe Wang, Yaohan Guan, Xiluo He, Jiarui Hai, Mingrui Liang, Kaavya Chaparala, Thomas Thebaud, Laureano Moro-Velazquez, Najim Dehak, Jesus Villalba
arXiv Computation and Language
Sep 21

Generative Artificial Intelligence Chatbots for Motivational Interviewing: A Scoping Review From System Design to Intervention Outcomes

This scoping review examined 48 studies on generative AI chatbots designed to deliver motivational interviewing (MI). It found that most systems were text‑based and disembodied, with about half incorporating dynamic adaptation, and that safety reporting was inconsistent. While user perceptions were generally positive and many studies reported MI‑consistent interactions, evidence for sustained behavioral or functional change remains limited.

By Runze Hu, Jingqi Kong, Yang Yang, Yihang Yang, Jingyao Liu, Haizhou Tang, Shanghang Zhang, Zheng Liu