arXiv Computation and Language

SAFE-Teen: Evaluating Chatbot Safety Across Adolescent Mental Health Conversations

arXiv AI
Aug 24

When Vocabulary Comprehension Fails Clinical Reasoning: Evaluating Therapy Bots' Safety Risks for Generation Alpha

The paper evaluates the safety of conversational AI therapy bots for Generation Alpha, revealing that while these models understand 76‑82% of youth‑specific vocabulary, they correctly assess clinical risk only 64‑72% of the time, creating a significant vocabulary‑comprehension gap. Six failure patterns—such as sarcasm masking, minimization acceptance, and semantic drift—were identified, with compounded errors leading to a 94% miss rate when three or more patterns co‑occur. The authors estimate 146,880 missed crises annually and recommend mandatory human‑in‑the‑loop systems, quarterly youth‑specific validation, transparent performance disclosure, and regulatory oversight for youth‑facing mental health AI.

By Manisha Mehta, Virendra Mehta
arXiv AI
Sep 24

Safety Nudges: User-Facing Interventions for Real-Time AI Risk Awareness

The paper introduces Safety Nudges, a browser-based tool that displays lightweight, in situ flags when a conversational AI exhibits risky behavior such as hallucination or overconfidence. In a two‑week field study with 45 frequent chatbot users, participants reported that the nudges were useful, clear, and minimally disruptive, and most felt more aware of potential AI harms. However, increased awareness did not automatically translate into measurable changes in user behavior, underscoring the need for relevance, calibration, and user control in nudge design.

By Varshini Elangovan, James Wedgwood, Chhavi Yadav, William Agnew, Sauvik Das, Virginia Smith
arXiv AI
Sep 30

Right Words, Wrong Moment: A Clinician-Grounded Analysis of Distress in 19,930 Conversations between Young People and ChatGPT

arXiv:2609.35953v1 Announce Type: new Abstract: Young people increasingly turn to General-Purpose Conversational Agents (GPCAs), such as ChatGPT, in moments of distress. We examine young adults' (age...

By Marx Wang, Ella Zhang, Cameron Tan, Andrea Mock, Songling Ngo, Zijing Wang, Robert Wolfe, Shirin Amouei, Rachel A. Hanebutt, Desmond C. Ong, Caroline Figueroa, Katie Davis, Anind K. Dey, Alexis Hiniker
arXiv AI
Sep 15

A Responsive Present, a Shared Past, a Social Other: Teens' Overreliance on Companion AI Chatbots

The study examines how teens interact with companion AI chatbots, revealing that these systems offer comfort, recognition, identity exploration, and relationship rehearsal. However, teens also experience problematic attachment, social substitution, emotional dependence, and disruptions to academic and social life. The findings highlight the need for safety measures that address long‑term relationships, user‑controlled memory, privacy, relational boundaries, and healthy disengagement.

By Mohammad Namvarpour (Matt), Tyler Chang, Afsaneh Razi
arXiv AI
Sep 10

Safety boundary maintenance in consumer AI systems responding to pediatric health queries: a cross-platform benchmark evaluation under naturalistic and adversarially pressured conditions

arXiv:2601.09721v2 Announce Type: replace-cross Abstract: Consumer artificial intelligence chatbots are now accessed by hundreds of millions of users seeking health information, yet systematic evalua...

By Vahideh Zolfaghari, Leila Mashhadi, Mitra Ahadi, Farzaneh Sedaghatkar, MohammadReza Kargozari
arXiv Computation and Language
Sep 21

Generative Artificial Intelligence Chatbots for Motivational Interviewing: A Scoping Review From System Design to Intervention Outcomes

This scoping review examined 48 studies on generative AI chatbots designed to deliver motivational interviewing (MI). It found that most systems were text‑based and disembodied, with about half incorporating dynamic adaptation, and that safety reporting was inconsistent. While user perceptions were generally positive and many studies reported MI‑consistent interactions, evidence for sustained behavioral or functional change remains limited.

By Runze Hu, Jingqi Kong, Yang Yang, Yihang Yang, Jingyao Liu, Haizhou Tang, Shanghang Zhang, Zheng Liu