arXiv:2610.09209v1 Announce Type: new
Abstract: Substance Use Disorder (SUD) counseling requires patient responses that reflect underlying cognitive states such as beliefs, coping strategies, and rea...
By Thushara Manjari Naduvilakandy, Hyeju Jang, Mohammad Al Hasan
The paper introduces UPHELD, a large benchmark of human-to-human dialogues written by professional script writers, featuring realistic turn densities and over 36,000 per-turn human annotations. It evaluates existing automatic metrics and LLM-as-a-judge methods, finding them unreliable against expert human judgment. Using UPHELD, the authors develop a Mixture-of-Judges framework that improves correlation with human assessments by about 30%.
By Ilija Subasic, Andrew Rabinovich, Zhao Chen
arXiv:2606. 30491v1 Announce Type: cross Abstract: Background.
By Zhuhan Bao, Rui Yang, Bohao Yang, Zhiyi Liu, Sicheng Shu, Ruio Heerschap, Le Li, Doris Yang, Elisabeth Bond, Haoyuan Wang, Nicoleta Economou-Zavlanos, Joshua M. Biro, Matthew McDermott, Nan Liu, Anand Chowdhury, Kai Sun, Kathryn Pollak, Ed Hammond, Chuan Hong
MTDiag is a newly released multi-turn diagnostic dialogue dataset designed to evaluate large language models (LLMs) in clinically meaningful ways. It is built from DDXPlus, MIMIC-IV, and AJCR case reports, covering both common emergency department presentations and rare conditions, and normalizes cases into a canonical schema using UMLS concept identifiers and ICD-10 codes. The dataset includes a UserLM‑8B utterance‑generation pipeline and physician‑validated natural‑language utterances, and introduces clinical knowledge‑grounded metrics that go beyond simple diagnostic accuracy for multi‑turn differential diagnosis tasks.
By Pia Chouayfati, Alexander M. Fichtl, Miriam Ansch\"utz, George Doumat, Georg Groh
EduDial is a large-scale multi-turn teacher‑student dialogue corpus covering 345 core knowledge points and 34,250 dialogue sessions, designed around Bloom’s taxonomy and ten questioning strategies such as situational, ZPD, and metacognitive questioning. The dataset includes differentiated teaching strategies for students at varying cognitive levels to provide targeted guidance. Using EduDial, the authors trained EduDial‑LLM 32B and introduced an 11‑dimensional evaluation framework that measures teaching quality and content quality, showing that most mainstream LLMs struggle with student‑centered teaching while EduDial‑LLM outperforms all baselines across all metrics.
By Shouang Wei, Min Zhang, Xin Lin, Bo Jiang, Zhongxiang Dai, Kun Kuang
arXiv:2609.38480v1 Announce Type: cross
Abstract: Most clinical benchmarks evaluate language models (LMs) on diagnosis using complete case descriptions. In clinical practice, however, patients presen...
By Xueting Fang, Zehui Li, Yang Yang, Camilla Giovino, Shubh K. Patel, Shailly Prajapati, Vallijah Subasri, Caihua Shan
arXiv:2608.29241v1 Announce Type: new
Abstract: Clinical voice agents are now deployed in routine care, where real patients do not wait their turn: they interrupt. These systems typically use a casca...
By Zachary Ellis, Spencer Hazel, Adam Brandt, Yajie Vera He, Ernest Lim, Jared Joselowitz
arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.
By Niranjan Kumar M, Balaji Nagarajan, Karthik Nair, Faysal Satter, Nithin Surendran
arXiv:2605.22286v2 Announce Type: replace-cross
Abstract: Text-based counseling provides a valuable source of information for assessing depression severity. We study prediction of the total score on...
By Zhaomin Wu, Jiayi Li, Bingsheng He
The paper introduces ContraTalk, a benchmark that tests whether dialogue models truly use acoustic cues or rely on transcript shortcuts. It formalizes cross‑modal disagreement, creates conflict and consistent QA examples, and proposes an Audio Twin representation to expose acoustic evidence to models. Experiments show that while text‑only LLMs perform well on consistent cases, they falter on conflict cases, and AudioLLMs only partially mitigate this issue.
By Yen-Ju Lu, Yuzhe Wang, Yaohan Guan, Xiluo He, Jiarui Hai, Mingrui Liang, Kaavya Chaparala, Thomas Thebaud, Laureano Moro-Velazquez, Najim Dehak, Jesus Villalba
arXiv:2609.24480v1 Announce Type: cross
Abstract: Deploying Large Language Models (LLMs) in healthcare requires robust performance across two complementary dimensions - diagnostic reasoning: the conv...
By Kalash Shah, Kunal Singh, Snehan J, Shreyas Singh
arXiv:2510.22588v2 Announce Type: replace-cross
Abstract: Spoken dialogue models currently lack the ability for fine-grained speech style control, a critical capability for human-like interaction tha...
By Wenming Tu, Guanrou Yang, Ruiqi Yan, Wenxi Chen, Ziyang Ma, Yipeng Kang, Kai Yu, Xie Chen, Zilong Zheng