When Patients Cut In: Extending Clinical Conversational AI Safety to Interruptions
Read the original on arXiv Computation and Language →The Flow has not summarised this story yet — read it at arXiv Computation and Language.
The Flow has not summarised this story yet — read it at arXiv Computation and Language.
arXiv:2606. 19595v1 Announce Type: cross Abstract: Voice agents deployed in structured workflows (customer service, healthcare scheduling, account management) must handle frequent user interruptions while maintaining progress through multi-step procedures.
The paper introduces HealthCUES, a real‑time streaming pipeline that extracts and analyzes cough and throat‑clearing events from live spoken conversations. It detects coughs within sub‑second latency, distinguishes cough subtypes (dry, wet, barking, whooping), differentiates coughing from throat clearing, and estimates temporal boundaries, all while gating alerts based on conversational context. The system, built on Qwen3Omni, achieves high accuracy (93% F1 for cough detection) and low latency (340 ms) and has been validated by healthcare professionals for telehealth use.
arXiv:2606. 17474v1 Announce Type: cross Abstract: Large language models (LLMs) are increasingly considered for use in clinical consultation tasks, yet most medical evaluations remain static, single-turn, or narrowly outcome-based, limiting their ability to reflect the sequential, uncertain, and interactive nature of real-world care.
arXiv:2607. 25485v1 Announce Type: new Abstract: Health AI is evolving from answering questions to agentic systems that converse with patients, reason about health records, and act on their behalf.
arXiv:2606. 30491v1 Announce Type: cross Abstract: Background.
arXiv:2608. 10258v1 Announce Type: cross Abstract: Large language models (LLMs) increasingly provide conversational health information that may influence treatment decisions, yet existing benchmarks do not isolate whether medication-safety boundaries persist across follow-ups after explicit self-treatment intent.