arXiv AI

Do LLMs Understand Personality? Rethinking Persona Fidelity Evaluation through Structured Behavioral Inference

The paper introduces PRISM, a new framework for evaluating how well large language models (LLMs) maintain persona fidelity in dynamic dialogue. PRISM reframes the task as a structured inverse inference problem grounded in Systemic Functional Linguistics, breaking persona fidelity into Task Framing, Interpersonal Stance, and Linguistic Style dimensions. Experiments demonstrate that PRISM produces more accurate and stable judgments than existing holistic or static psychometric methods, offering a more reliable and auditable evaluation process.

arXiv Computation and Language
Aug 28

Evaluating Language Models in Realistic Conversational Contexts

The paper introduces UPHELD, a large benchmark of human-to-human dialogues written by professional script writers, featuring realistic turn densities and over 36,000 per-turn human annotations. It evaluates existing automatic metrics and LLM-as-a-judge methods, finding them unreliable against expert human judgment. Using UPHELD, the authors develop a Mixture-of-Judges framework that improves correlation with human assessments by about 30%.

By Ilija Subasic, Andrew Rabinovich, Zhao Chen
arXiv AI
Aug 19

Beyond BFI: The CSI for Enhanced Reliability and Validity in Evaluating LLM Personality Traits

The paper introduces the Core Sentiment Inventory (CSI), a new personality trait evaluation tool for large language models (LLMs) that addresses reliability and validity issues found in existing methods like the Big Five Inventory (BFI). CSI is designed specifically for LLMs, supports both English and Chinese, and provides detailed psychological portraits of model behavior. Experiments show that CSI captures nuanced behavioral patterns, improves reliability, and correlates strongly (above 0.85) with real-world LLM outputs.

By Huanhuan Ma, Haisong Gong, Xiaoyuan Yi, Xing Xie, Philip S. Yu, Dongkuan Xu
arXiv AI
Jun 18

How Well Do Large Language Models Capture Human Personality?

arXiv:2606. 18263v1 Announce Type: cross Abstract: Large language models (LLMs) are increasingly used to simulate human populations via persona prompting, often under the assumptions that richer persona descriptions improve behavioral fidelity, similarly sized attribute combinations are equally simulatable, and persona definitions generalize across tasks.

By Aanisha Bhattacharyya, Yaman Kumar Singla, Rajiv Ratn Shah, Changyou Chen, Jitendra Ajmera
arXiv AI
Aug 26

Benchmarking LLM Judges for Voice-Agent Evaluation: Reliability, Calibration, and Human Oversight

The paper evaluates the use of large language models (LLMs) as judges for assessing conversational voice agents, comparing human judgments with GPT‑4.1 and GPT‑5 across telecom and retail interactions. It examines agreement, metric‑level correlations, and consistency across three evaluation configurations (p0, p1, p2) to determine how reliably LLMs can judge conversational quality and safety. The study finds that LLM‑based evaluation can be effective but its reliability varies by metric and configuration, suggesting a hybrid approach where LLMs handle scalable assessment while humans focus on metrics requiring contextual interpretation.

By Anupam Purwar, Shashank Singh, Kritika Srivastava