arXiv:2510. 12049v4 Announce Type: replace-cross Abstract: We quantify the short-term impact of Generative Artificial Intelligence (GenAI) on sales performance through a series of large-scale randomized field experiments involving millions of users and products at a leading cross-border online retail platform.
arXiv:2603. 29888v2 Announce Type: replace-cross Abstract: In collaboration with Alibaba, we study how a generative AI assistant affects service performance in e-commerce after-sales operations.
arXiv:2608. 08395v1 Announce Type: cross Abstract: Generative AI is shifting digital commerce from browsing toward agentic search, in which consumers delegate product discovery to AI agents.
arXiv:2604. 04468v2 Announce Type: replace Abstract: Evaluating retail strategies before deployment is difficult, as outcomes are determined across multiple stages, from seller-side persuasion through buyer-seller interaction to purchase decisions.
arXiv:2606. 17931v1 Announce Type: new Abstract: In recent years, electronic (E) commerce services have rapidly increased in the daily lives of people, which helpsthem to purchase products online.
arXiv:2607. 20349v1 Announce Type: cross Abstract: Generative AI can produce book-length works of fiction at near-zero cost.
arXiv:2607. 12056v1 Announce Type: new Abstract: Online shopping is increasingly shifting toward a model in which AI agents independently search for products, compare options, evaluate constraints, and carry out parts of the purchasing process for users.
arXiv:2608. 08621v1 Announce Type: new Abstract: Running a business is a challenging form of intelligent work.
arXiv:2607. 28956v1 Announce Type: new Abstract: Large language model agents are increasingly evaluated as autonomous tool users, yet most benchmarks focus on bounded tasks with immediate success criteria.
arXiv:2607. 20471v1 Announce Type: new Abstract: Personalization, the act of varying a message to induce action from a specific receiver while keeping sender, channel, and time fixed, has a long tradition in psychology and marketing as a two-party problem in which sender and receiver have independent objectives.
arXiv:2607. 05242v1 Announce Type: cross Abstract: Personalized incentive allocation is vital for e-commerce, where uplift modeling is the standard for estimating Individual Treatment Effects (ITE).
Personalized incentive allocation is vital for e-commerce, where uplift modeling is the standard for estimating Individual Treatment Effects (ITE). However, traditional models often fail in complex multi-seller environments with violations of the Stable Unit Treatment Value Assumption (SUTVA).
arXiv:2608. 07504v1 Announce Type: cross Abstract: We propose a human bottleneck perspective for understanding how generative AI transforms the innovation process.