arXiv Machine Learning By Wei Fan, Xinjie Shen, Xudong Guo, Jianhong Tu, Yang Su, Yinger Zhang, Lianghao Deng, Fengyu Wang, Baohua Dong, Yangqiu Song, Dayiheng Liu

E-Commerce Bench: Evaluating LLM Agents on Long-Horizon Autonomous Business Operation

Read the original on arXiv Machine Learning →

E-Commerce Bench is an open‑source benchmark that simulates a year‑long e‑commerce operation, requiring LLM agents to manage multiple online stores, negotiate with suppliers, optimize sales, fulfill orders, handle returns, and manage cash flow. The environment uses real product and supplier data, a calendar of promotions and shocks, and deterministic customer and negotiation models to enable reproducible evaluation. The study evaluates 18 state‑of‑the‑art models across seven metrics, finding no single model dominates, with GPT‑5.6 Sol achieving the highest year‑end assets but lagging in fraud avoidance and operational efficiency.

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arXiv AI
Aug 3

MerchantBench: Benchmarking LLM Agents for Long-Term Coherence in E-Commerce Operations

arXiv:2607. 28956v1 Announce Type: new Abstract: Large language model agents are increasingly evaluated as autonomous tool users, yet most benchmarks focus on bounded tasks with immediate success criteria.

By Qiming Shi, Yulong Tao, Linbo Jin, Zhaolu Kang, Yibo Dou, Jiawen Zhu, Tianjun Pan, Shaokang Fu, Chengyu Wang, Siyue Li, Yaping Cheng, Di Weng, Chengfu Huo
arXiv AI
Oct 9

StoreBench: A Live-Commerce Environment for Evaluating and Training Autonomous Operator Agents

StoreBench is a live‑commerce environment where an autonomous agent runs a mid‑size online apparel store on a production‑grade backend, facing continuous customer orders, supplier price changes, and market shocks. The agent uses the same 29 merchant tools as a human operator, with a windowed operation budget that ties simulated time to actions, ensuring that model latency does not affect the simulation. Seven large language models were evaluated across 11 scenarios of 30–45 days and a full simulated year, but none matched the scripted smart‑triage policy, and human experts outperformed all models.

By Daksh Raghuvanshi, Ved Vedere, Yifan Wang