The paper introduces SalesLLM, a bilingual (Chinese/English) benchmark for evaluating large language models (LLMs) in realistic sales dialogues. It comprises 30,074 scripted configurations and 1,805 curated multi‑turn scenarios from Financial Services and Consumer Goods, with controllable difficulty and personas. An automatic evaluation pipeline uses an LLM judge for sales‑process progress and fine‑tuned BERT classifiers for end‑of‑dialogue buying intent, while a user model, CustomerLM, is trained to improve simulation fidelity. SalesLLM scores correlate strongly with human ratings (Pearson r = 0.86) and reveal that top Chinese LLMs match junior‑to‑intermediate human salespeople but not experts, with cross‑lingual consistency remaining poor.
By Xuanbo Su, Wenhao Hu, Le Zhan, Yuting Xie, Kailin Lyu, Kaijie Chen, Ziwei Li, Yeqiang Wang, Haibo Su, Yunzhang Chen, Ling Huang
arXiv:2607. 27853v2 Announce Type: replace-cross Abstract: Powered by advances in LLMs and autonomous agents, deep research has become one of the most widely adopted agentic products.
By Yijia Xiao, Rujun Han, Yanfei Chen, Zifeng Wang, Ke Jiang, Zhongying CuiZhu, Vishy Tirumalashetty, Wei Wang, Burak Gokturk, Tomas Pfister, Chen-Yu Lee
arXiv:2507. 22758v2 Announce Type: replace-cross Abstract: Recent advancements in financial problem-solving have leveraged LLMs and agent-based systems, with a primary focus on trading and financial modeling.
By Gautam Jajoo, Atharva Pandey, Pranjal A Chitale, Saksham Agarwal
arXiv:2608. 06329v1 Announce Type: cross Abstract: Task-oriented conversational agents are evaluated using curated or automatically generated benchmarks, yet benchmark quality is rarely assessed.
By Noam Koren, Roy Bar-Haim, Abigail Goldsteen
arXiv:2606. 19416v1 Announce Type: new Abstract: Loan origination is the process by which a lender creates a new loan, from application and underwriting through approval and funding.
By Matthew Toles, Yunan Lu, Manav Munjal, Bojun Liu, Yuanhao Deng, Stephanie Selig, Derek Rindner, Cheng Li, Zhou Yu
arXiv:2608.28944v1 Announce Type: new
Abstract: Credit risk analysis in financial institutions traditionally requires analysts to manually write SQL queries, run statistical computations, and build v...
By Vennise Ho, Kristian Diana, Sandy Mourad, Milena Pilipovic, Vineel Nagisetty, Hossein Hajimirsadeghi
arXiv:2407. 03884v4 Announce Type: replace-cross Abstract: Dialogue agents powered by Large Language Models (LLMs) show superior performance in various tasks.
By Zhigen Li, Jianxiang Peng, Yanmeng Wang, Yong Cao, Tianhao Shen, Minghui Zhang, Linxi Su, Shang Wu, Yihang Wu, Yuqian Wang, Ye Wang, Wei Hu, Jianfeng Li, Shaojun Wang, Jing Xiao, Deyi Xiong
arXiv:2607. 23982v1 Announce Type: cross Abstract: Cooperation can fail when socially valuable effort is costly, weakly observable, and mainly benefits others.
By Dane Malenfant
arXiv:2608. 09790v1 Announce Type: new Abstract: Online credit card discussions provide a natural setting for studying how consumers communicate about financial products.
By Yaoning Yu, Kai-Min Chang, Ye Yu, Yi-Chia Wang, Haojing Luo, Haohan Wang
arXiv:2607. 16712v1 Announce Type: new Abstract: We describe DS@GT's submission to the eRisk 2026 Task 1 challenge on conversational depression screening, in which systems interview LLM personas that simulate individuals with varying depression profiles and produce a Beck Depression Inventory II (BDI-II) score plus four key symptoms per persona, without directly asking sensitive mental health questions.
By Victor Gong, David Guecha
arXiv:2604. 10015v3 Announce Type: replace Abstract: Recent studies demonstrate that tool-calling capability enables large language models (LLMs) to interact with external environments for long-horizon financial tasks.
By Yupeng Cao, Haohang Li, Weijin Liu, Wenbo Cao, Anke Xu, Lingfei Qian, Xueqing Peng, Minxue Tang, Zhiyuan Yao, Jimin Huang, K. P. Subbalakshmi, Zining Zhu, Jordan W. Suchow, Yangyang Yu
arXiv:2606. 13683v1 Announce Type: new Abstract: To address the challenge that current dialogue policy planning methods struggle to dynamically adapt to diverse user characteristics, this paper proposes a User Portrait based Nested Rollout Policy Adaptation (UP-NRPA) online framework with Large Language Models.
By Hui Wang, Fafa Zhang, Meng Liu, Xiangyu Chen, Chaoxu Mu