OpenAI Blog

Achieving 10x growth with agentic sales prospecting

arXiv Machine Learning
Sep 1

E-Commerce Bench: Evaluating LLM Agents on Long-Horizon Autonomous Business Operation

E-Commerce Bench is an open‑source benchmark that simulates a year‑long e‑commerce operation, requiring LLM agents to manage multiple online stores, negotiate with suppliers, optimize sales, fulfill orders, handle returns, and manage cash flow. The environment uses real product and supplier data, a calendar of promotions and shocks, and deterministic customer and negotiation models to enable reproducible evaluation. The study evaluates 18 state‑of‑the‑art models across seven metrics, finding no single model dominates, with GPT‑5.6 Sol achieving the highest year‑end assets but lagging in fraud avoidance and operational efficiency.

By Wei Fan, Xinjie Shen, Xudong Guo, Jianhong Tu, Yang Su, Yinger Zhang, Lianghao Deng, Fengyu Wang, Baohua Dong, Yangqiu Song, Dayiheng Liu
arXiv AI
Jun 2

Generative AI and Sales Productivity: Field Experiments in Online Retail

arXiv:2510. 12049v4 Announce Type: replace-cross Abstract: We quantify the short-term impact of Generative Artificial Intelligence (GenAI) on sales performance through a series of large-scale randomized field experiments involving millions of users and products at a leading cross-border online retail platform.

By Lu Fang, Zhe Yuan, Kaifu Zhang, Dante Donati, Miklos Sarvary
Simon Willison
Aug 23

Anthropic’s best AI model struggles to attract users as cheaper tools thrive

Anthropic’s top AI model is struggling to attract users even as cheaper alternatives thrive. The company’s July revenue is projected at $65 bn, up from $47 bn in May, and it expects Q3 profitability while boasting 6,000 high‑spending customers. In contrast, OpenAI’s revenue has risen 35 % this quarter, spurred by GPT‑5.6, and a Ramp AI index shows Anthropic’s newer models (e.g., Fable) are less popular than older ones like Opus 4.8.

arXiv AI
Jul 14

Can Agentic Trading Systems Pay for Their Own Intelligence?

arXiv:2607. 10286v1 Announce Type: new Abstract: Large language model (LLM) agents are increasingly used in trading systems, where model reasoning, tool use, and continual decisions incur costs that are expected to produce trading value.

By Qiqi Duan, Changlun Li, Chen Wang, Fan Zhang, Mengxiang Wang, Dayi Miao, Peixian Ma, Jiangpeng Yan, Liyuan Chen, Shuoling Liu, Preslav Nakov, Yuyu Luo, Nan Tang