arXiv:2603. 29888v2 Announce Type: replace-cross Abstract: In collaboration with Alibaba, we study how a generative AI assistant affects service performance in e-commerce after-sales operations.
By Xiao Ni, Yiwei Wang, Tianjun Feng, Lauren Xiaoyan Lu, Yitong Wang, Congyi Zhou
arXiv:2608. 08395v1 Announce Type: cross Abstract: Generative AI is shifting digital commerce from browsing toward agentic search, in which consumers delegate product discovery to AI agents.
By Lingxiu Dong, Kaiwen Luo, Fasheng Xu
arXiv:2604. 04468v2 Announce Type: replace Abstract: Evaluating retail strategies before deployment is difficult, as outcomes are determined across multiple stages, from seller-side persuasion through buyer-seller interaction to purchase decisions.
By Jeonghwan Choi, Jibin Hwang, Gyeonghun Sun, Minjeong Ban, Taewon Yun, Hyeonjae Cheon, Hwanjun Song
arXiv:2606. 17931v1 Announce Type: new Abstract: In recent years, electronic (E) commerce services have rapidly increased in the daily lives of people, which helpsthem to purchase products online.
By Degala Pushpa Sri, Mayank Atreya, Lakshmi. H, Navin Chhibber, Mukesh Soni
arXiv:2607. 20349v1 Announce Type: cross Abstract: Generative AI can produce book-length works of fiction at near-zero cost.
By Tuhin Chakrabarty, Xinyue Liu, Jane C. Ginsburg, Paramveer Dhillon
arXiv:2607. 12056v1 Announce Type: new Abstract: Online shopping is increasingly shifting toward a model in which AI agents independently search for products, compare options, evaluate constraints, and carry out parts of the purchasing process for users.
By Said Elnaffar, Farzad Rashidi