The paper introduces a production-ready framework that connects e‑commerce search and CRM systems via AI‑powered Product Research Agents. These agents detect users with exploratory purchase intent, perform multi‑agent research using behavioral data, external knowledge, and catalog information, and then send personalized product recommendations through WhatsApp. In a 23‑day deployment, the system sent about 15,000 notifications, achieving higher click‑through rates than standard campaigns and generating downstream purchases and GMV gains.
By Mandar Kulkarni, Pooja A., Samir Shah
User experience is a first-class objective in industrial e-commerce recommender systems (RS). Post-ranking strategies, which govern diversity, similarity, and exposure over a ranked list, are widely deployed in industrial RS for their simplicity and low serving cost.
arXiv:2606. 12924v1 Announce Type: new Abstract: We present a modular two-agent simulation framework for evaluating conversational shopping assistant architectures.
By Jetlir Duraj, Jayanth Yetukuri, Shuang Zhou, Dhruv Varma, Rui Kong, Ishita Khan, Qunzhi Zhou
arXiv:2607. 17719v2 Announce Type: replace Abstract: User experience is a first-class objective in industrial e-commerce recommender systems (RS).
By Hanchen Yang, Kaiwen Yang, Junpeng Zhuang, Yang He, Keting Cen, Bochao Liu, Zhongbo Sun, An Liu, Zhongteng Han, Chenyi Lei
arXiv:2607. 17719v1 Announce Type: new Abstract: User experience is a first-class objective in industrial e-commerce recommender systems (RS).
By Hanchen Yang, Kaiwen Yang, Junpeng Zhuang, Yang He, Keting Cen, Bochao Liu, Zhongbo Sun, An Liu, Zhongteng Han, Chenyi Lei
arXiv:2607. 12056v1 Announce Type: new Abstract: Online shopping is increasingly shifting toward a model in which AI agents independently search for products, compare options, evaluate constraints, and carry out parts of the purchasing process for users.
By Said Elnaffar, Farzad Rashidi
TRACE is a new framework that uses agentic Large Language Models to automatically enrich e-commerce product catalogs with missing or buried attributes. It employs a ScoutAgent to gather multimodal evidence from merchant catalogs, syndicated feeds, and web search, and a JudgeAgent to verify and publish the proposed attribute values. In offline evaluation, TRACE achieved 98.2% accuracy with 74.7% coverage, and in production it increased enrichment coverage by 90.4% and boosted checkout conversion by 0.48%.
By Rohan Kumar, Steven Xu, Kyle MacDonald, Matthew Long, Bernice Chow, Mac VanRenterghem, Sudeep Das
arXiv:2606. 17698v1 Announce Type: new Abstract: As LLM-based shopping agents enter production, existing benchmarks fail to capture how a shopper's requirements arrive: stated implicitly in the query, recorded in a profile, or revealed only when the right question is asked.
By Zeyao Du, Tong Li, Haibo Zhang
The study investigates how Large Language Models (LLMs) acting as surrogate consumers are influenced by marketing pricing cues such as just‑below pricing and promotional framing. Using a tool called "Tool‑Lab" to trace information acquisition, the researchers found that when no cost is imposed, pricing cues rarely mislead LLMs, but when acquisition costs are introduced under a vague goal prompt, LLMs tend to omit important diagnostic attributes and make suboptimal choices similar to human heuristics. The findings suggest that marketing heuristics in AI‑driven shopping are shaped more by storefront information architecture than by inherent LLM limitations.
By Davood Wadi, Yu Ma
The retrieval layer that helps AI systems navigate, read, and verify information inside even the most complex documents
Advancing Model Research in AgentX: Long-Horizon Autonomy for Industrial Recommender Systems introduces AgentX-Model, a dual-agent framework that links proposal development with model experimentation in business-defined sandboxes. The Research Agent drafts proposals from literature and findings, while the Model Agent runs multi‑round experiments, returning code, metrics, and open questions. The framework cycles through Reproduce, Follow‑up, Composition, and Diagnose actions, achieving high AUC gains and significant business metric improvements in online A/B tests.
The paper introduces AgentX-Model, a dual‑agent framework that links proposal development with model experimentation in industrial recommender systems. The Research Agent drafts proposals from literature and prior findings, while the Model Agent runs multi‑round experiments, returning code, metrics, and open questions. The framework iteratively selects starting implementations and formulates new research questions, organizing work into Reproduce, Follow‑up, Composition, and Diagnose actions. Across production evaluations, most experiments exceeded business baselines, with recent A/B tests showing significant gains in acquisition efficiency, advertising spend, and watch time while reducing computational cost.
By Shuang Yang, Zijie Zhuang, Changxin Lao, Pengbo Xu, Hanwen Xu, Yusheng Huang, Han Gao, Guanchen Wang, Tianbao Ma, Linxun Chen, Peilin Song, Xuming Wang, Chen Li, Fan Wu, Tao Wang, Zibo Zhao, Xiangyu Wu, An Liu, Fei Pan, Peng Jiang, Chen Yang, Zhaojie Liu, Wenwu Ou