PragAlign is a feedback‑guided framework that improves synthetic dialogue generation by iteratively generating, evaluating, and revising conversations to meet specified service context, target intent, and target emotion. Using an LLM‑based evaluator that scores intent alignment, emotion alignment, coherence, fluency, and overall quality, PragAlign achieves a 99.50% acceptance rate on 800 dialogue specifications, outperforming one‑shot and repeated generation without feedback. Human evaluation confirms that intent expression and dialogue flow are reliably recognized, while emotion appropriateness remains more variable.
arXiv:2601.10085v3 Announce Type: replace Abstract: Conversational dynamics describe how rapport, emotion, and goals change over a dialogue. These changes are important in therapeutic conversations,...
arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.
arXiv:2607. 17191v1 Announce Type: new Abstract: Human-like private chat requires more than fluent response generation: a system must preserve persona, relationship, memory, bounded knowledge, medium-specific timing, and a coherent multi-turn arc.
arXiv:2607. 18973v1 Announce Type: cross Abstract: Textual skills provide a lightweight way to improve frozen language-model agents, but their self-evolution normally requires a stable validation signal.
arXiv:2601. 02813v3 Announce Type: replace Abstract: Aligning language models to qualitative behavioral traits, such as human-likeness, remains difficult because they are hard to define, measure, and optimize.
The paper introduces UPHELD, a large benchmark of human-to-human dialogues written by professional script writers, featuring realistic turn densities and over 36,000 per-turn human annotations. It evaluates existing automatic metrics and LLM-as-a-judge methods, finding them unreliable against expert human judgment. Using UPHELD, the authors develop a Mixture-of-Judges framework that improves correlation with human assessments by about 30%.
arXiv:2606. 00851v1 Announce Type: cross Abstract: Empathetic spoken dialogue systems must infer a user's emotional state to respond appropriately, yet everyday speech often carries weak, neutral, or ambiguous affective cues.
arXiv:2607. 05365v1 Announce Type: cross Abstract: Streaming speech-to-speech language models aim to answer spoken queries directly with synthetic speech.
Streaming speech-to-speech language models aim to answer spoken queries directly with synthetic speech. However, standard speech and text benchmarks do not capture whether these systems behave naturally in conversations, where timing, turn-taking, prosody, interpersonal stance, language and dialect consistency, and relationship-aware appropriateness jointly shape perceived quality.
The paper presents a tri‑agent framework for evaluating large language models’ question‑clarification abilities. It involves a Question Clarifying Agent that identifies ambiguities and asks follow‑up questions, a Respondent Agent that simulates human replies, and an Evaluator Agent that judges the dialogue using metrics such as ambiguity handling, question quality, dialogue efficiency, language appropriateness, and intent alignment. The authors illustrate the approach with synthetic supply‑chain data and discuss validating the evaluator against human judgments.
DialFork is a new benchmark that evaluates procedural hallucination in conversational agents, a failure mode where agents produce fluent, factually plausible utterances but deviate from the intended dialogue process. The benchmark consists of 36,278 dialogues across 24 tasks in 12 domains, created by forking conformant dialogues and injecting one of four hallucination types, with validation by 30 human annotators. Three evaluation tasks are defined—monitoring overall deviation, procedural retrieval of a single dialogue, and real‑time detection of off‑track turns—using dialog‑flow‑aware metrics FlowKL and FlowScore, which outperform baseline semantic similarity metrics.
arXiv:2609.05806v1 Announce Type: new Abstract: Emotion Recognition in Conversations (ERC) aims to identify speakers' emotions in multi-turn dialogue. Accurate emotion recognition can support a wide...