arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.
arXiv:2607. 17191v1 Announce Type: new Abstract: Human-like private chat requires more than fluent response generation: a system must preserve persona, relationship, memory, bounded knowledge, medium-specific timing, and a coherent multi-turn arc.
arXiv:2607. 18973v1 Announce Type: cross Abstract: Textual skills provide a lightweight way to improve frozen language-model agents, but their self-evolution normally requires a stable validation signal.
arXiv:2601. 02813v3 Announce Type: replace Abstract: Aligning language models to qualitative behavioral traits, such as human-likeness, remains difficult because they are hard to define, measure, and optimize.
The paper introduces UPHELD, a large benchmark of human-to-human dialogues written by professional script writers, featuring realistic turn densities and over 36,000 per-turn human annotations. It evaluates existing automatic metrics and LLM-as-a-judge methods, finding them unreliable against expert human judgment. Using UPHELD, the authors develop a Mixture-of-Judges framework that improves correlation with human assessments by about 30%.
arXiv:2606. 00851v1 Announce Type: cross Abstract: Empathetic spoken dialogue systems must infer a user's emotional state to respond appropriately, yet everyday speech often carries weak, neutral, or ambiguous affective cues.
arXiv:2607. 05365v1 Announce Type: cross Abstract: Streaming speech-to-speech language models aim to answer spoken queries directly with synthetic speech.
Streaming speech-to-speech language models aim to answer spoken queries directly with synthetic speech. However, standard speech and text benchmarks do not capture whether these systems behave naturally in conversations, where timing, turn-taking, prosody, interpersonal stance, language and dialect consistency, and relationship-aware appropriateness jointly shape perceived quality.
arXiv:2609.02054v1 Announce Type: new Abstract: Large Language Models (LLMs) are increasingly deployed in interactive systems where understanding user intent precisely is paramount. A key capability...
arXiv:2609.01810v1 Announce Type: new Abstract: Farsi, spoken by more than 120 million people, lacks a comprehensive benchmark for dialogue generation and understanding. We introduce TALKFA, a unifie...
arXiv:2609.01246v1 Announce Type: new Abstract: Current Large Language Models (LLMs) are primarily optimized for written text, often producing outputs that are grammatically correct and helpful yet p...
The paper introduces ContraTalk, a benchmark that tests whether dialogue models truly use acoustic cues or rely on transcript shortcuts. It formalizes cross‑modal disagreement, creates conflict and consistent QA examples, and proposes an Audio Twin representation to expose acoustic evidence to models. Experiments show that while text‑only LLMs perform well on consistent cases, they falter on conflict cases, and AudioLLMs only partially mitigate this issue.