Exposing Weaknesses in Emotion Recognition in Conversations
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The paper introduces UPHELD, a large benchmark of human-to-human dialogues written by professional script writers, featuring realistic turn densities and over 36,000 per-turn human annotations. It evaluates existing automatic metrics and LLM-as-a-judge methods, finding them unreliable against expert human judgment. Using UPHELD, the authors develop a Mixture-of-Judges framework that improves correlation with human assessments by about 30%.
arXiv:2601. 00181v3 Announce Type: replace-cross Abstract: We address two persistent gaps in Emotion Recognition in Conversation: which modeling choices materially affect performance, and how recognition findings connect to interpretable discourse-level patterns.
TalkFa introduces a unified benchmark for Farsi dialogue generation and understanding, comprising three datasets: WIKI‑FADIAL (4.2K Wikipedia‑grounded dialogues), DAILYDIALOG‑FA (6.6K dialogues with dialogue‑act and emotion annotations), and PLAYDIAL‑FA (2.1K theatrical dialogues with sentiment labels). All dialogues are curated through multi‑stage review by native speakers, ensuring high quality. Experiments show that LoRA fine‑tuning improves generation performance with less data, while specific models excel on classification tasks, and human evaluation confirms the benchmark’s reliability.
arXiv:2507.01594v2 Announce Type: replace Abstract: Task-oriented dialogue (ToD) systems aim to help users accomplish goals through natural language interaction. Beyond task success, effective ToD sy...
arXiv:2608. 10810v1 Announce Type: cross Abstract: Emotion understanding in discourse requires reasoning beyond surface sentiment because speakers often convey affect through indirect, implicit, polite, ironic, or deliberately mismatched expressions.
arXiv:2606. 00851v1 Announce Type: cross Abstract: Empathetic spoken dialogue systems must infer a user's emotional state to respond appropriately, yet everyday speech often carries weak, neutral, or ambiguous affective cues.