Commercial NLP treats the shopping chatbot as a recommender or a conversion tool: its job is to match a user to a catalogue entry and close a sale. We argue that the arrival of agent-native micro-payment rails (e.
The paper introduces TruthMarketTwin, a simulation framework that uses agent-based modeling to study large language model (LLM) agents in e‑commerce markets characterized by asymmetric information. It models bilateral trade where sellers and buyers make strategic decisions about listings, purchases, ratings, and recourse to maximize profit and utility. The study finds that LLM agents can autonomously exploit weaknesses in reputation‑based governance, but that warrant enforcement can reduce deception and alter strategic behavior.
By Shijun Lei, Quang Nguyen, Swapneel S Mehta, Zeping Li, Huichuan Fu, Xiaolong Zheng, Siki Chen, Yunji Liang, Philip Torr, Zhenfei Yin
The paper introduces a deterministic, reproducible e‑commerce environment that pre‑commits customer and trajectory parameters, enabling a simulated consumer to attempt purchasing a target cart with the help of an evaluated model. The environment records every assistant action and state, allowing post‑trial evaluation of specific conversation components and applying penalties based on tool‑call accuracy. Using this setup, the authors benchmark eight open‑weight agents (20B–35B parameters) across 160 trials and 44 metrics, revealing nuanced performance issues such as under‑action, over‑purchase, unsupported product attributes, and poor search that are hidden by overall success rates.
By Nimit Shah, Haitz S\'aez de Oc\'ariz Borde
arXiv:2609.21325v1 Announce Type: new
Abstract: Agentic marketplaces are emerging where AI agents with varying capabilities autonomously complete specialized tasks for buyers. A major challenge of su...
By Steve Drew, Jiayu Zhou
As autonomous AI agents increasingly transact across organizational boundaries, a fundamental trust challenge emerges: how can an agent assess whether an unknown counterpart is trustworthy? The ERC-8004 protocol addresses this challenge with the first permissionless trust layer for AI agent economies, built around three on-chain registries for Identity, Reputation, and Validation.
arXiv:2606. 26028v2 Announce Type: replace-cross Abstract: As autonomous AI agents increasingly transact across organizational boundaries, a fundamental trust challenge emerges: how can an agent assess whether an unknown counterpart is trustworthy?
By Xihan Xiong, Zelin Li, Wei Wei, Qin Wang, William Knottenbelt, Zhipeng Wang
The paper introduces the Agentic Commerce Bench (ACB), a benchmark for measuring fraud in AI agents that autonomously spend money. It presents a taxonomy of agentic commerce fraud, a dataset of twenty fraud classes derived from real production data, and an open‑source detector stack called gordonguard for auditing and replaying hostile counterparties. The study shows that current reasoning layers and security scanners perform poorly on many classes, highlighting the need for better detection mechanisms.
By Ankit Srivastava, Debjyoti Paul
arXiv:2607. 13998v1 Announce Type: cross Abstract: The rapid proliferation of Agentic Artificial Intelligence fundamentally disrupts traditional customer loyalty paradigms.
By Sai Srikanth Madugula, Peplluis Esteva de la Rosa, Daya Shankar
arXiv:2608. 07538v1 Announce Type: new Abstract: As LLM agents move from decision support to autonomous procurement, firms need to know whether delegated negotiators create value, divide it predictably, and avoid money-losing contracts.
By Chen Liang, Fasheng Xu
arXiv:2606. 12924v1 Announce Type: new Abstract: We present a modular two-agent simulation framework for evaluating conversational shopping assistant architectures.
By Jetlir Duraj, Jayanth Yetukuri, Shuang Zhou, Dhruv Varma, Rui Kong, Ishita Khan, Qunzhi Zhou
arXiv:2607. 28956v1 Announce Type: new Abstract: Large language model agents are increasingly evaluated as autonomous tool users, yet most benchmarks focus on bounded tasks with immediate success criteria.
By Qiming Shi, Yulong Tao, Linbo Jin, Zhaolu Kang, Yibo Dou, Jiawen Zhu, Tianjun Pan, Shaokang Fu, Chengyu Wang, Siyue Li, Yaping Cheng, Di Weng, Chengfu Huo
arXiv:2608. 14613v1 Announce Type: new Abstract: Modern LLM-agent frameworks increasingly interoperate through standards such as Anthropic's Model Context Protocol (MCP) for agent-to-tool access and Google's Agent2Agent (A2A) protocol for agent delegation and negotiation.
By Wael Albayaydh, Rui Zhao