Toward User-Centered Agentic Recommendation: When Does Platform Competition Benefit Users?
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arXiv:2607. 25253v1 Announce Type: new Abstract: Online recommendation has traditionally taken place after a user enters a platform, which determines the candidate pool and the ranking shown to the user.
The paper introduces Personal-Agent Mediated Recommendation, a new paradigm where a personal LLM agent uses cross‑platform user history to adjust a platform’s recommendation ranking. It presents MediateRec, a benchmark for evaluating this mediation, and proposes Personal Attribution Mediation Optimization (PAMO) to balance beneficial rescues against harmful overrides. Experiments show that PAMO improves over outcome‑only reinforcement learning, achieving a better rescue‑harm trade‑off on both synthetic and real cross‑platform tests.
CAVEAT is a new benchmark that tests computer‑use agents (CUAs) in nine online marketplace environments where platform incentives may steer agents away from user goals. The study finds that agents succeed in choosing user‑optimal products only 78.6% of the time in neutral settings, dropping to 17.3% when steering mechanisms are active. By diagnosing three failure points—priority distortion, premature narrowing of options, and early commitment—CAVEAT-Harness interventions raise user‑optimal purchasing success by 55.0%.
AgentRecommender is a method that uses large language model (LLM) agents to create customizable recommender systems on the user side, eliminating the need for additional data. By leveraging the agents' investigative capabilities and internal knowledge, users can build recommender systems tailored to their own preferences without relying on platform-driven algorithms. This approach addresses issues such as clickbait, filter bubbles, and the spread of fake news that arise from platform-centric recommender systems.
Commercial NLP treats the shopping chatbot as a recommender or a conversion tool: its job is to match a user to a catalogue entry and close a sale. We argue that the arrival of agent-native micro-payment rails (e.
arXiv:2606. 24783v1 Announce Type: cross Abstract: Commercial NLP treats the shopping chatbot as a recommender or a conversion tool: its job is to match a user to a catalogue entry and close a sale.