Business Arena: Benchmarking LLM Agents in a Realistic Marketplace
arXiv:2608. 08621v1 Announce Type: new Abstract: Running a business is a challenging form of intelligent work.
arXiv:2608. 08621v1 Announce Type: new Abstract: Running a business is a challenging form of intelligent work.
E-Commerce Bench is an open‑source benchmark that simulates a year‑long e‑commerce operation, requiring LLM agents to manage multiple online stores, negotiate with suppliers, optimize sales, fulfill orders, handle returns, and manage cash flow. The environment uses real product and supplier data, a calendar of promotions and shocks, and deterministic customer and negotiation models to enable reproducible evaluation. The study evaluates 18 state‑of‑the‑art models across seven metrics, finding no single model dominates, with GPT‑5.6 Sol achieving the highest year‑end assets but lagging in fraud avoidance and operational efficiency.
The study investigates how sales language in tool registry descriptions influences AI agents’ tool selection. By creating paired listings that differ only in praise, verifiable specifications, or order, the authors found that stacked praise increased a tool’s pick rate by about 43 percentage points, while the first-listed tool was chosen roughly 72 points more often. Structured fields for numeric limits helped agents choose capable tools, but accompanying sales text could negate this benefit.
arXiv:2605.23916v2 Announce Type: replace-cross Abstract: AI agents often pick tools from registries, where each tool's provider writes its description. We ask whether sales language in those descrip...
The paper introduces a deterministic, reproducible e‑commerce environment that pre‑commits customer and trajectory parameters, enabling a simulated consumer to attempt purchasing a target cart with the help of an evaluated model. The environment records every assistant action and state, allowing post‑trial evaluation of specific conversation components and applying penalties based on tool‑call accuracy. Using this setup, the authors benchmark eight open‑weight agents (20B–35B parameters) across 160 trials and 44 metrics, revealing nuanced performance issues such as under‑action, over‑purchase, unsupported product attributes, and poor search that are hidden by overall success rates.
arXiv:2608. 07538v1 Announce Type: new Abstract: As LLM agents move from decision support to autonomous procurement, firms need to know whether delegated negotiators create value, divide it predictably, and avoid money-losing contracts.
arXiv:2606. 24783v1 Announce Type: cross Abstract: Commercial NLP treats the shopping chatbot as a recommender or a conversion tool: its job is to match a user to a catalogue entry and close a sale.
arXiv:2607. 19967v1 Announce Type: cross Abstract: Shippers are beginning to delegate carrier selection to large language model (LLM) agents.
arXiv:2608. 08395v1 Announce Type: cross Abstract: Generative AI is shifting digital commerce from browsing toward agentic search, in which consumers delegate product discovery to AI agents.
arXiv:2609.37315v1 Announce Type: cross Abstract: Tool-using agents are entering settings where a wrong action carries real cost, and the benchmarks certifying them grade what each simulated tool cal...
arXiv:2607. 26385v1 Announce Type: cross Abstract: Empirical work on algorithmic collusion asks one question of the data: are prices supracompetitive?
CAVEAT is a new benchmark that tests computer‑use agents (CUAs) in nine online marketplace environments where platform incentives may steer agents away from user goals. The study finds that agents succeed in choosing user‑optimal products only 78.6% of the time in neutral settings, dropping to 17.3% when steering mechanisms are active. By diagnosing three failure points—priority distortion, premature narrowing of options, and early commitment—CAVEAT-Harness interventions raise user‑optimal purchasing success by 55.0%.