arXiv:2601. 02871v3 Announce Type: replace Abstract: Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion.
By Zhiyong Cao, Dunqiang Liu, Qi Dai, Haojun Xu, Huai Yuen Khor, Hao Wang, Huan He, Yafei Liu, Ke Ma, Ruqian Shi, Sicheng Zhou, Sijia Yao
arXiv:2609.22256v1 Announce Type: new
Abstract: Effective workplace negotiation requires balancing multiple objectives, including achieving task goals, preserving professional relationships, and reso...
By Bibhuti Jha, Rishikant Chigrupaatii, Priyanshu Priya, Asif Ekbal
arXiv:2606. 13683v1 Announce Type: new Abstract: To address the challenge that current dialogue policy planning methods struggle to dynamically adapt to diverse user characteristics, this paper proposes a User Portrait based Nested Rollout Policy Adaptation (UP-NRPA) online framework with Large Language Models.
By Hui Wang, Fafa Zhang, Meng Liu, Xiangyu Chen, Chaoxu Mu
arXiv:2601.12208v2 Announce Type: replace
Abstract: Evaluating conversational systems in multi-turn settings remains a fundamental challenge. Conventional pipelines typically rely on manually defined...
By Yunzhe Li, Richie Yueqi Feng, Tianxin Wei, Chin-Chia Hsu
arXiv:2607. 22635v1 Announce Type: new Abstract: Target-oriented dialogue systems have demonstrated strong capabilities in completing user goals through interactive conversations.
By Xuzhao Geng, Haozhao Wang, Xuelian Li, Zhenyu Yang, Haonan Lu, Rui Zhang, Ruixuan Li
SocialRL is a multi-turn reinforcement learning framework that refines large language models’ social intelligence. It uses PPO to propagate delayed outcome rewards across turns, enabling long‑horizon planning, and introduces six process reward dimensions—such as goal advancement and relational attunement—to capture the goal‑relationship trade‑off. A reward model provides fine‑grained scoring and a stage‑aware weight schedule prioritizes relationship building early, goal pursuit mid‑way, and balanced closure later, yielding an average 9.2 percentage‑point improvement in goal achievement across multiple social‑dialogue benchmarks.
By Jianing Wang, Xintao Wang, Aili Chen, Jie Shi, Hongcheng Guo, Jun Gao, Wenxuan Zhao, Chengkun Lang, Yuanli Guo, Yanghua Xiao