arXiv Computation and Language
Sep 2

PersuaRL: Reinforcement Learning-Driven Multi-Expert Selection for Persuasive Dialogue Generation in Insurance

arXiv:2609.01188v1 Announce Type: new Abstract: Large Language Models (LLMs) are revolutionizing digital communication by powering conversational agents deployed across domains such as customer servi...

By Rohan Kirti, Akash Ghosh, Aryan Vats, Niladri Ghosh, Shipra Shriparn, Roshni Ramnani, Anutosh Maitra, Sriparna Saha
arXiv AI
Jun 15

UP-NRPA: User Portrait based Nested Rollout Policy Adaptation for Planning with Large Language Models in Goal-oriented Dialogue Systems

arXiv:2606. 13683v1 Announce Type: new Abstract: To address the challenge that current dialogue policy planning methods struggle to dynamically adapt to diverse user characteristics, this paper proposes a User Portrait based Nested Rollout Policy Adaptation (UP-NRPA) online framework with Large Language Models.

By Hui Wang, Fafa Zhang, Meng Liu, Xiangyu Chen, Chaoxu Mu
Hugging Face Trending Papers
Jul 4

ProACT: Towards Breakdown-Aware Proactive Agent in Multi-User Collaboration

Conversational agents are increasingly embedded in human collaborative work, yet they remain fundamentally passive and reactive: they respond to explicit user requests rather than proactively recognizing moments when a team would benefit from timely intervention as human collaborators often do. This reactive design substantially limits the use of agents as active participants in multi-user collaboration, where disagreements, ambiguous goals, forgotten constraints, underspecified plans, discussion loops, and imbalanced participation can gradually undermine group progress.