arXiv Computation and Language

CoReflect: A Reflective Co-Evolution Framework for Improving Conversational Evaluation

arXiv AI
Jul 10

SimRPD: Optimizing Recruitment Proactive Dialogue Agents through Simulator-Based Data Evaluation and Selection

arXiv:2601. 02871v3 Announce Type: replace Abstract: Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion.

By Zhiyong Cao, Dunqiang Liu, Qi Dai, Haojun Xu, Huai Yuen Khor, Hao Wang, Huan He, Yafei Liu, Ke Ma, Ruqian Shi, Sicheng Zhou, Sijia Yao
arXiv AI
Jul 15

Operationalising Multi-Dimensional Evaluation for Conversational Agents: A Scalable, Governed Pipeline with Selective Re-evaluation and Model Benchmarking

arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.

By Niranjan Kumar M, Balaji Nagarajan, Karthik Nair, Faysal Satter, Nithin Surendran
arXiv Computation and Language
Aug 28

Agent Seer: Synthesizing Scenarios from Specification Understanding

Agent Seer is a pipeline that automatically synthesizes realistic evaluation scenarios for AI agents that use external tools, using only the tool’s specification (function names, natural‑language descriptions, and typed parameter schemas). Starting from a single Model Context Protocol (MCP) specification, it enriches raw schemas, generates graded scenarios with synthetic tool outputs, and expands them into mock‑data‑grounded multi‑turn dialogues that demonstrate strong tool‑calling correctness and conversational coherence. Across seven diverse MCP specifications, the pipeline achieves high quality, with parameter‑schema complexity emerging as the main driver of quality variation and argument‑value accuracy identified as the dominant failure mode.

By Harish Karumuri, Mahesh Vemula, David Lopes Pegna