A practical guide to combining pre-churn scoring with uplift modelling for smarter retention. The post How to Improve Customer Retention in FinTech appeared first on Towards Data Science .
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arXiv:2607. 10260v1 Announce Type: new Abstract: Customer churn is a major challenge for telecommunication companies, directly eroding revenue and long term customer relationships.
How unit economics should set your classification cutoff, and why they rarely do. The post Your Churn Threshold Is a Pricing Decision appeared first on Towards Data Science .
The downside of conference travel The post Last Month’s Machine Learning Lessons Learned appeared first on Towards Data Science .
Nubank elevates customer experiences with OpenAI
arXiv:2606. 06776v1 Announce Type: new Abstract: Customer churn prediction is a central task in customer analytics, particularly in non-contractual, pay-per-use service environments where disengagement is not explicitly observed and must be inferred from behavioral inactivity.
Patience, Optimism, Discipline, Projects, Teams The post Lessons Learned After 8. 5 Years of ML appeared first on Towards Data Science .