arXiv:2606. 06776v1 Announce Type: new Abstract: Customer churn prediction is a central task in customer analytics, particularly in non-contractual, pay-per-use service environments where disengagement is not explicitly observed and must be inferred from behavioral inactivity.
By Muhammad Jawad Mufti, Omar Hammad, Haitham Saleh, Muqaddas Gull
arXiv:2608. 11555v1 Announce Type: new Abstract: Practitioners enrich customer-return models with ever more signals (lifetime value, category, recency/frequency, calendar, geography), and the temporal-point-process (TPP) literature follows suit with covariate- and external-covariate-conditioned intensities.
By Sang Su Lee, Vineeth Loganathan, Shishir Dash, Vijay Raghavan
arXiv:2608. 14367v1 Announce Type: cross Abstract: The early detection of delayed cases in business processes is a critical capability for organizations.
By Keyvan Amiri Elyasi, Lukas Kirchdorfer, Heiner Stuckenschmidt
arXiv:2606. 00169v1 Announce Type: cross Abstract: Increased competition and the growing similarity of products and services offered by retailers have lowered the barriers for customers to switch to competitors.
By Syed Saad Saif, Giulio Maggiore, Paolo Russo, Damiano Distante
arXiv:2606. 30664v1 Announce Type: cross Abstract: The coupon incentive is one of the most common tools marketers use to court users to engage with a business at various stages of the customer life cycle.
By Deddy Jobson
arXiv:2604. 08870v3 Announce Type: replace-cross Abstract: Student dropout is a persistent concern in Learning Analytics, yet comparative studies frequently evaluate predictive models under heterogeneous protocols, prioritizing discrimination over temporal interpretability and calibration.
By Rafael da Silva, Jeff Eicher, Gregory Longo