ProMediConv is a new benchmarking framework for evaluating proactive conversational agents in legal dispute mediation. It models mediation as a multi-stage, party-aware dialogue that incorporates 11 mediation strategies and four party behavior pattern states, and it is built on 972 real-world cases with utterance-level annotations. The framework introduces a fine-grained metric, MAD (Mean Attribute Difference), to capture shifts in party behavior throughout the dialogue, and provides a comprehensive benchmark with diverse models and a tailored baseline, ProMediAgent.
By Zesheng Wei, Mengfan Li, Wenhao Liu, Yixin Zhang, Zilei Wang, Yang Deng
arXiv:2609.22256v1 Announce Type: new
Abstract: Effective workplace negotiation requires balancing multiple objectives, including achieving task goals, preserving professional relationships, and reso...
By Bibhuti Jha, Rishikant Chigrupaatii, Priyanshu Priya, Asif Ekbal
arXiv:2608. 09939v1 Announce Type: cross Abstract: Production teams deploying LLM chat agents face a specific quality assurance gap: existing evaluation tools test individual responses or simulate social interactions, but none systematically verify whether real users can achieve their goals through multi-turn conversation.
By Alexandre Cristov\~ao Maiorano
arXiv:2608.30373v1 Announce Type: new
Abstract: Multi-Agent Debate (MAD) has been widely adopted to improve LLM-based evaluation by prompting multiple agents to negotiate and reach a consensus. Howev...
By Minsoo Song, Chanwoo Kim, Sugyeong Eo, Chanjun Park
EmoDistill is an offline framework that distills emotional negotiation skills from large language model interactions into smaller agents. It separates emotion selection, handled by an Implicit Q‑Learning selector, from emotion‑conditioned expression, learned by a LoRA‑adapted 7B policy via supervised fine‑tuning and judge policy optimization. Experiments across four negotiation domains show that the full EmoDistill policy outperforms vanilla and IQL‑only baselines, while removing the explicit emotion channel markedly reduces negotiation utility and reveals partial, domain‑dependent transfer to unseen counterparties.
By Yunbo Long, Haolang Zhao, Lukas Beckenbauer, Liming Xu, Alexandra Brintrup
arXiv:2607. 02975v1 Announce Type: new Abstract: Effective agency in social environments depends on when an agent seeks knowledge, when it acts, and whether its actions are justified by acquired information.
By Dan C. Hsu, Luke Lu
arXiv:2606. 05563v1 Announce Type: new Abstract: Evaluating LLM mediators remains challenging, as mediation unfolds as a real-time trajectory shaped by disputants' shifting emotions, intentions, and context.
By Taewon Yun, Hyeonseong Park, Jeonghwan Choi, Hayoon Park, Yeeun Choi, Hwanjun Song
arXiv:2608. 14613v1 Announce Type: new Abstract: Modern LLM-agent frameworks increasingly interoperate through standards such as Anthropic's Model Context Protocol (MCP) for agent-to-tool access and Google's Agent2Agent (A2A) protocol for agent delegation and negotiation.
By Wael Albayaydh, Rui Zhao
PragAlign is a feedback‑guided framework that improves synthetic dialogue generation by iteratively generating, evaluating, and revising conversations to meet specified service context, target intent, and target emotion. Using an LLM‑based evaluator that scores intent alignment, emotion alignment, coherence, fluency, and overall quality, PragAlign achieves a 99.50% acceptance rate on 800 dialogue specifications, outperforming one‑shot and repeated generation without feedback. Human evaluation confirms that intent expression and dialogue flow are reliably recognized, while emotion appropriateness remains more variable.
By Smitha Muthya Sudheendra, Jaideep Srivastava
arXiv:2606. 08200v1 Announce Type: new Abstract: Evaluating LLM-powered interactive social agents is challenging because socially relevant behaviors depend not only on isolated outputs, but also on prior interactions, social roles, and downstream actions.
By Hyogon Ryu, Jeonghwan Kim, Yewon Lim, Chaeun Lee, Jeongwook Kim, Donghoon Ham
The paper introduces CAPA, a Collaborative Agent Predictive Architecture designed to give large language model (LLM) agents situational awareness in online meetings. CAPA uses a Perceiver to update meeting state, a Predictor to forecast conversation flow, a Controller to decide speaking actions, and a Generator to phrase contributions. Evaluated on 137 AMI meetings, CAPA reduces the silence rate from 51.4% to 2.5%, doubles credited recovery, and maintains low hallucination, demonstrating that structured state tracking is key to effective delegation.
By Muneeb Khan, Frederic Kirstein, Terry Ruas, Bela Gipp
arXiv:2607. 20773v1 Announce Type: cross Abstract: Large language models (LLMs) have shifted human--computer interaction from `traditional'' interface journeys toward more conversational exchanges.
By Zeshu Zhu, Natalie Friedman, Kevin Weatherwax, Emily Eiben