arXiv:2606. 27302v1 Announce Type: cross Abstract: AI healthcare chatbots are increasingly used to support health information seeking and self-management, yet their performance and impact on users remains to be studied.
arXiv:2609.18729v1 Announce Type: cross Abstract: Consumers increasingly use AI chatbots for advice on what to buy. With companies like OpenAI and Google monetising their AI through advertising, this...
arXiv:2607. 08625v1 Announce Type: new Abstract: Consumer-facing health chatbots powered by large language models (LLMs) are increasingly used for symptom assessment.
arXiv:2508. 00923v3 Announce Type: replace Abstract: Large language models (LLMs) are increasingly used to answer health-related questions and support healthcare workflows, yet evidence for their safety still relies heavily on static benchmarks that can rapidly become obsolete or be optimized against.
arXiv:2609.14819v1 Announce Type: cross Abstract: Large language models (LLMs) have a growing range of applications in medicine, and their evaluation is critical for ensuring they provide benefit and...
arXiv:2607.13038v2 Announce Type: replace-cross Abstract: Conversational AI can improve access to public health information, but public-facing healthcare applications require safeguards against inapp...
The paper examines whether benchmark scores obtained via APIs accurately reflect the performance of AI chatbots when accessed through user interfaces. By auditing ChatGPT, Claude, and Gemini across seven systems and nine benchmarks, the authors find that API evaluations consistently overestimate accuracy and consistency compared to interface evaluations, with differences comparable to downgrading a full model generation. Attempts to align API behavior with interface behavior through prompt and parameter adjustments only partially close the gap.
arXiv:2606. 14149v1 Announce Type: new Abstract: Large Language Models (LLMs) are increasingly deployed in healthcare settings, yet their tendency to hallucinate poses risks when clinical decisions are involved.
arXiv:2609.08861v1 Announce Type: new Abstract: Benchmark scores are a central currency in model releases: they inform purchasing decisions, shape public trust, and influence policy. Yet, a key assum...
arXiv:2606. 08483v1 Announce Type: new Abstract: Background: Consumer-facing large language models are now a common source of health information, and they interpret and personalize responses rather than retrieve them.
arXiv:2608. 13840v1 Announce Type: cross Abstract: Audits of generative AI (GenAI) systems often summarize behavior as a reported rate: how often the audited system complies with policy.
The paper evaluates the safety of conversational AI therapy bots for Generation Alpha, revealing that while these models understand 76‑82% of youth‑specific vocabulary, they correctly assess clinical risk only 64‑72% of the time, creating a significant vocabulary‑comprehension gap. Six failure patterns—such as sarcasm masking, minimization acceptance, and semantic drift—were identified, with compounded errors leading to a 94% miss rate when three or more patterns co‑occur. The authors estimate 146,880 missed crises annually and recommend mandatory human‑in‑the‑loop systems, quarterly youth‑specific validation, transparent performance disclosure, and regulatory oversight for youth‑facing mental health AI.