arXiv AI By Muhammad Hassan, Ramazan Yener, Ece Gumusel, Masooda Bashir

AI Healthcare Chatbots as Information Infrastructure: A Large-Scale Study of User-Reported Breakdowns

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arXiv:2606. 27302v1 Announce Type: cross Abstract: AI healthcare chatbots are increasingly used to support health information seeking and self-management, yet their performance and impact on users remains to be studied.

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arXiv AI
Sep 15

Personalizing Personal Health Interfaces: Co-Design with Generative AI

The paper explores how generative AI can lower the barrier to personalizing health dashboards by enabling users to co-design interfaces in Figma Make. In a study with 14 participants, redesigns of Google and Apple Health focused on personal context, future planning, and interactive experiences, though conversational AI designs tended toward chat-window conventions. AI facilitated the materialization of loosely articulated ideas, yet model defaults and generation latency influenced iteration, and the process highlighted interpretability and accountability over privacy, trust, and emotional safety.

By Karthik S. Bhat, Vidhi Shah, Vedika Agnihotri, Dong Whi Yoo, Koustuv Saha