arXiv Computation and Language

Evaluating Communicative Success in Machine-Translated Conversation

The paper introduces a three‑layer checklist-and-judge framework to evaluate interpreter agents that mediate live conversation across languages. It assesses semantic, pragmatic, and cultural‑social dimensions—naturalness, intent, and social appropriateness—rather than just fidelity, in both single‑turn and multi‑turn settings. Extensive validation shows that conventional MT metrics miss failures in stronger interpreters, and that context, structured instructions, and cultural cues influence communicative success.

arXiv AI
Sep 2

WorldBench: Culturally Grounded Benchmark for Multilingual Agents

WorldBench is a new multilingual benchmark that tests large language model agents on culturally grounded everyday workflows, offering 1,600 tasks in seven languages and eight cultures. The benchmark evaluates agents through structured sandbox actions and introduces Constrained Task Success (CTS), a metric that assesses task completion, minimal modification, and other complementary aspects via deterministic and LLM-as-a-Judge evaluations. Experiments show that even leading models achieve only 49.2% CTS, revealing significant gaps in correctness and state preservation across languages and cultures.

By Leonardo Ranaldi, Sherrie Shen, Jushi Kai, Alexandra Birch
arXiv Computation and Language
3d ago

CULTURE-CMT: Benchmarking Contextualized Social Media Translation

CULTURE-CMT is a Chinese‑English benchmark that evaluates contextualized translation of social‑media comments by providing the original post and conversational context. It contains 572 manually verified examples grouped into Slang, Context, and Both, allowing diagnostic analysis of translation difficulty. The benchmark also introduces a retrieval‑augmented cultural‑effectiveness Judger that combines a calibrated scoring model with dynamically retrieved cultural knowledge.

By Linjuan Wu, Dingming Li, Yiwen Qiu, Xinze Lyu, Ye Guo, Daoxin Zhang, Zhe Xu, Weiming Lu
arXiv Computation and Language
Aug 28

Evaluating Language Models in Realistic Conversational Contexts

The paper introduces UPHELD, a large benchmark of human-to-human dialogues written by professional script writers, featuring realistic turn densities and over 36,000 per-turn human annotations. It evaluates existing automatic metrics and LLM-as-a-judge methods, finding them unreliable against expert human judgment. Using UPHELD, the authors develop a Mixture-of-Judges framework that improves correlation with human assessments by about 30%.

By Ilija Subasic, Andrew Rabinovich, Zhao Chen
arXiv AI
Jul 15

Operationalising Multi-Dimensional Evaluation for Conversational Agents: A Scalable, Governed Pipeline with Selective Re-evaluation and Model Benchmarking

arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.

By Niranjan Kumar M, Balaji Nagarajan, Karthik Nair, Faysal Satter, Nithin Surendran
arXiv Computation and Language
Oct 27

Refined Assessment for Translation Evaluation: Rethinking Machine Translation Evaluation in the Era of Human-Level Systems

arXiv:2610.33749v1 Announce Type: new Abstract: As machine translation systems approach human-level quality, traditional evaluation methodologies struggle to detect subtle translation errors. We crit...

By Dmitry Popov, Vladislav Negodin, Ekaterina Enikeeva, Iana Matrosova, Nikolay Karpachev, Max Ryabinin
arXiv AI
Sep 4

Translation as a Decision Space: A Multi-Agent Perspective on Low-Resource Dialect Generation

The paper proposes treating translation as a structured decision space explored by multiple autonomous agents, rather than producing a single output. Using Turkish–Syrian Arabic dialogue, three agents—zero‑shot, dialect‑stabilized, and pivot translation—are compared on 5,000 sentences, with stabilization nearly doubling dialect marker usage and reducing structural instability. The study introduces an interpretability framework that quantifies decision flexibility through dialect marker frequency, lexical proximity, and structural variance.

By Hasan Alkhder, Mohammad Abboush, Igor Tchappi, Ahmet Zengin, Amro Najjar