arXiv AI

Lost in Conversation or Lost in Translation? Diagnosing Multi-Turn Degradation in RAG

arXiv AI
Sep 4

When Users Don't Ask: Benchmarking Context-Driven Memory Retrieval in Conversational Agents

The paper introduces LOCOMO-CONV, a conversational memory benchmark that expands on the existing LoCoMo dataset with four query styles—dialog, implicit, counterfactual, and composed—designed to evaluate memory systems in realistic conversational settings. Experiments across five memory systems reveal that conversational framing uncovers significant retrieval gaps missed by traditional QA benchmarks, particularly for implicit and composed queries, and that strong retrieval does not necessarily translate into higher response quality. The study also highlights silent grounding in implicit queries, where memory enhances contextual grounding without explicitly presenting the gold fact, suggesting a need for reasoning-based memory elaboration.

By Wen-Yu Chang, Yun-Nung Chen
arXiv Computation and Language
Sep 18

Evaluating Communicative Success in Machine-Translated Conversation

The paper introduces a three‑layer checklist-and-judge framework to evaluate interpreter agents that mediate live conversation across languages. It assesses semantic, pragmatic, and cultural‑social dimensions—naturalness, intent, and social appropriateness—rather than just fidelity, in both single‑turn and multi‑turn settings. Extensive validation shows that conventional MT metrics miss failures in stronger interpreters, and that context, structured instructions, and cultural cues influence communicative success.

By Faiz Ghifari Haznitrama, Alice Oh
arXiv Computation and Language
Sep 15

Where to Look and What to Use: Retrieve-Localize-Generate for Long-Term Conversational Memory Question Answering

arXiv:2609.07093v2 Announce Type: replace Abstract: Retrieval-augmented generation (RAG) enables large language models (LLMs) to answer questions by accessing external knowledge and has been widely a...

By Yifan Wang, Xinkui Lin, Yongxiu Xu, Shen Gao, Ruochen Yang, Kun Huang, Yubin Wang, Jie Wu, Wei Liu, Jian Luan, Hongbo Xu, Shuo Shang
arXiv Computation and Language
Aug 27

Reconstructing the Right Episode: Evaluating Interleaved Conversational Memory Beyond Long Context

The paper introduces SCALE-QA, a new QA benchmark that tests conversational memory in flat, unsegmented multi‑topic threads by requiring agents to infer which earlier episode supports a later task decision. The dataset contains 3,000 audited questions across ten domains, uses deterministic four‑way multiple‑choice grading, and includes a runtime builder for reproducibility. The authors also propose Temporal‑Semantic Interleaved Memory Reconstruction (TSIM), a hierarchical memory stack that segments turns into coherent episodes and indexes them with deterministic summaries and cluster‑routing views, achieving significant accuracy gains over strong RAG baselines and long‑context LLMs.

By Zhexi Feng, Ruiyi Zhang, Yongbo Yang, Pengtao Xie
arXiv Computation and Language
Sep 23

Hy-MultiTurn: A Six-Dimensional Benchmark for Deep Multi-Turn Dialogue Understanding

Hy‑MultiTurn is a Chinese benchmark designed to evaluate deep multi‑turn dialogue understanding over long interactions. It introduces six controlled evaluation modes—constraint memory, precise execution, constraint synthesis, object localization, action suppression, and reference resolution—across 209 tasks ranging from 12 to 76 turns, incorporating dialogue length, irrelevant distractions, and colloquial phrasing. Testing 22 state‑of‑the‑art models shows the benchmark is highly challenging, with even the best model meeting all criteria only 41.1% of the time and no model excelling in every mode.

By Eileen Ye, Jiawen Tao, Yaoming Li, Chenxu Liu, Wenhan Yu, Yaxin Fan, Xiaokun Yuan, Mengzhou Wu, Yanbing Jiang, Maxm Pan
arXiv AI
Sep 16

Diagnosing the Fact-Grounding Gap in Multi-Hop Question Answering

The paper investigates multi‑hop question answering systems and identifies two distinct failure modes: retrieval failures, where the necessary passage is not retrieved, and extraction failures, where the passage is retrieved but the required fact cannot be extracted—a phenomenon termed the fact‑grounding gap. Across three standard benchmarks, extraction failures account for nearly half of all per‑hop deficiencies and are invisible to standard retrieval metrics, remaining unresolved by retrieval‑only interventions. The study shows that these two bottlenecks require different solutions, a distinction currently missing from evaluation practices.

By Kevin Mo, Nathan Mo, Richard Zhu
arXiv AI
Aug 19

Multi-turn Conversational AI from Text to Multimodal Interaction: Data, Models, Evaluation, and Open Challenges

The article surveys multi‑turn conversational AI, highlighting its shift from isolated text prompts to sustained, multimodal interactions that involve clarifying goals, revising requests, and switching topics. It reviews literature across text‑only dialogue, AudioLLMs, multimodal and omni‑modal systems, and tool‑augmented agents, organizing findings around datasets, models, training, evaluation, and cross‑cutting challenges. The analysis reveals that while multimodal perception and action have progressed rapidly, systems still struggle with persistent memory, cross‑turn grounding, full‑duplex interaction, robust evaluation, and cultural alignment.

By Syeda Faiza Ahmed, Zien Sheikh Ali, Hunzalah Hassan Bhatti, Firoj Alam, Shammur Absar Chowdhury
arXiv AI
Aug 24

Evaluation-as-Search: Adaptive Discovery of Grounding Failures in Meeting Assistants

The paper introduces Evaluation-as-Search (EaS), a feedback‑driven method that adaptively probes LLM‑powered meeting assistants by focusing on natural questions likely to reveal grounding failures. Using EaS, the authors build MeetingProbe, a benchmark of over 3,000 annotated question‑answer pairs from 20 transcripts across three meeting genres and three assistants. Ablation studies show that adaptive search uncovers 2.5× more failures than random probing, revealing a capability gradient and eight recurring failure categories dominated by discourse‑pragmatic challenges.

By Sami Khairy, Yasaman Hosseinkashi, Vishak Gopal, Ross Cutler