arXiv:2606. 16432v1 Announce Type: cross Abstract: User instructions are often underspecified because humans rely on implicit assumptions about the surrounding environment.
arXiv:2606. 09863v1 Announce Type: new Abstract: LLM agents can fail silently by asserting task completion when the environment state shows otherwise.
arXiv:2605. 17877v2 Announce Type: replace Abstract: A significant hurdle for current LLMs is the execution of complex, multi-stage tasks.
The paper evaluates three approaches for emotion recognition in conversation— a low‑cost stacked ensemble, an off‑the‑shelf LLM prompt, and a confidence‑gated hybrid that escalates only uncertain ensemble predictions to the LLM. Across three datasets (IEMOCAP, MELD, CMU‑MOSI), the hybrid consistently outperforms each pure system, achieving higher weighted F1 scores while routing most traffic through the inexpensive ensemble. This results in significant cost savings (≈$10‑85 per million utterances) and provides an interpretable escalation signal tied to emotion or sentiment shifts.
arXiv:2609.27353v1 Announce Type: new Abstract: Web agents are usually evaluated in live environments, where environment state and judge models drift between runs, so the same checkpoint rarely repro...
GAUGE is a new offline protocol that evaluates whether the common practice of using an LLM-as-a-judge to rank task‑oriented agents actually aligns with a verifiable reward. Across 25 agents from six providers on two benchmarks, GAUGE finds that user satisfaction scores are largely uncorrelated with task success, and that the judge’s ranking loses precision when agents are closely matched in performance. The study highlights a gap between ranking validity and construct validity in current evaluation practices.
S3Gym is an interactive benchmark designed to evaluate large language models (LLMs) on their ability to self-improve through self-testing, self-judging, and self-improvement. It separates permissive exploration from strict held-out evaluation across seven text-based games with executable environment verifiers. Experiments show that self-improvement varies by task, with different experience incorporation pathways (direct history, summary memory, or parameter training) yielding mixed results and highlighting the need for agents to transform feedback into executable, transferable policies.
Emotion recognition in conversation (ERC) is a production capability behind agent-assist prompts, escalation routing, and post-call analytics in contact-center-as-a-service (CCaaS) platforms, where co...
The paper presents a layered framework for evaluating conversational AI by aligning offline proxy signals with online A/B experiment outcomes. It introduces a three‑step alignment chain—behavioral label to product outcome, classifier to candidate behavior, and offline signal to experiment effect—alongside an audit protocol that compares confidence intervals and rankings. In a real‑world deployment, the composite proxy achieved 81.1% F1 versus 34.3% for the raw classifier, correctly predicting direction on all 113 contrasts and enabling efficient prioritization of candidate models before costly online testing.
arXiv:2608. 04788v1 Announce Type: cross Abstract: Large language model agents are commonly trained through reinforcement learning with sparse trajectory-level rewards, which offer limited guidance on how strongly individual tokens should be updated.
SAGE (State‑Grounded, Abstention‑Aware Evaluation) is a new framework for assessing task‑oriented dialogue agents that focuses on whether each turn correctly advances the workflow state rather than just the quality of the reply. It compiles workflow specifications and per‑turn state differences into schema‑grounded criteria, then evaluates them through a cascade of symbolic rules and encoder/NLI verifiers that abstain instead of guessing, producing a turn‑level decision with an evidence trace. In experiments across MultiWOZ, Schema‑Guided Dialogue, and ABCD datasets, SAGE‑Core—using only symbolic rules and on‑device encoders—outperforms all evaluated LLM‑based judges, including GPT‑4.1 variants, while incurring zero paid LLM cost.
arXiv:2607. 12397v1 Announce Type: new Abstract: LLM agents act in external environments where each action changes the state that later decisions condition on, and where a single wrong step can waste interaction budget or trigger irreversible side effects long before the final failure is observed.