arXiv:2609.35812v1 Announce Type: new
Abstract: In-car conversational assistants (ICAs) are increasingly integrated into vehicles to support route planning, vehicle control, and information access. E...
By Vaishnav Negi, Lev Sorokin, Soroosh Tayebi Arasteh, Andrea Stocco
arXiv:2610.09163v1 Announce Type: new
Abstract: Task-oriented conversational agents remain fragile under real world conversation scenarios as they rarely follow a predictable script, especially when...
By Arkajyoti Chakraborty, Aryan Tayal, Ishika Agarwal, Tanner Sorensen, Justin Chiu, Alessandro Di Bari, Neha Gupta, Andreas Stolcke
The paper introduces UPHELD, a large benchmark of human-to-human dialogues written by professional script writers, featuring realistic turn densities and over 36,000 per-turn human annotations. It evaluates existing automatic metrics and LLM-as-a-judge methods, finding them unreliable against expert human judgment. Using UPHELD, the authors develop a Mixture-of-Judges framework that improves correlation with human assessments by about 30%.
By Ilija Subasic, Andrew Rabinovich, Zhao Chen
arXiv:2606. 03812v1 Announce Type: new Abstract: Operational safety in high-stakes domains such as industrial process control, autonomous, and safety-critical systems, demand reliable hazard identification.
By Sanjay Das, Ran Elgedawy, Ethan Seefried, Ryan Burchfield, Tirthankar Ghosal
arXiv:2609.13076v1 Announce Type: cross
Abstract: Conversational voice agents have advanced significantly, offering increasingly natural human-machine interactions through both cascaded and end-to-en...
By Yi-Jen Shih, Shih-Yun Shan Kuan, Guan-Ting Lin, Kai-Wei Chang, Siddhant Arora, Shu-wen Yang, Abdelrahman Mohamed, Shinji Watanabe, Hung-yi Lee, David Harwath
MADS (Multi-Agent Dialog Simulation) is a synthetic data generation pipeline that creates structured, diverse dialogue trajectories, including adversarial conversations that reflect realistic failure scenarios. The resulting MADS-Bench benchmark covers six domains, 55 personas, and 1095 conversations, with about 66% featuring failure-prone situations. Models trained with MADS are evaluated using a two-stage approach combining supervised fine-tuning and reinforcement learning with verifiable rewards to assess robustness.
By Arkajyoti Chakraborty, Adam Zernik, Ishika Kulkarni, Mudit Arora, Hugo Lin, Justin Chiu, Alessandro Di Bari, Neha Gupta, Andreas Stolcke