arXiv:2610.09163v1 Announce Type: new
Abstract: Task-oriented conversational agents remain fragile under real world conversation scenarios as they rarely follow a predictable script, especially when...
By Arkajyoti Chakraborty, Aryan Tayal, Ishika Agarwal, Tanner Sorensen, Justin Chiu, Alessandro Di Bari, Neha Gupta, Andreas Stolcke
arXiv:2601. 02871v3 Announce Type: replace Abstract: Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion.
By Zhiyong Cao, Dunqiang Liu, Qi Dai, Haojun Xu, Huai Yuen Khor, Hao Wang, Huan He, Yafei Liu, Ke Ma, Ruqian Shi, Sicheng Zhou, Sijia Yao
arXiv:2608. 06329v1 Announce Type: cross Abstract: Task-oriented conversational agents are evaluated using curated or automatically generated benchmarks, yet benchmark quality is rarely assessed.
By Noam Koren, Roy Bar-Haim, Abigail Goldsteen
The paper introduces a method called randomized intermediate guidance for training tandem speech-to-speech models, where a large language model (LLM) acts as a backend providing candidate responses while the user is speaking. Instead of simulating the backend’s guidance, the approach derives guidance directly from the conversation corpus, using target responses for informative guidance and randomly sampled responses to simulate irrelevant updates. Experiments on synthetic dialogues and 3.8k hours of real conversations show that this technique yields response quality comparable to LLM-generated baselines while improving natural turn‑taking and audio‑judge naturalness.
By Manato Yaguchi, Yotaro Kubo, Hikaru Asano, So Kuroki
arXiv:2407. 03884v4 Announce Type: replace-cross Abstract: Dialogue agents powered by Large Language Models (LLMs) show superior performance in various tasks.
By Zhigen Li, Jianxiang Peng, Yanmeng Wang, Yong Cao, Tianhao Shen, Minghui Zhang, Linxi Su, Shang Wu, Yihang Wu, Yuqian Wang, Ye Wang, Wei Hu, Jianfeng Li, Shaojun Wang, Jing Xiao, Deyi Xiong
The paper introduces SIC-Agents, a self‑improving framework designed to enhance simulation for pediatric serious illness communication (SIC) training. It presents two new benchmark suites—PitfallBench and DialogueBench—that assess simulators at both turn‑level and full‑dialogue levels, specifically addressing the unique challenges of multi‑party interactions and parental distress. Experiments demonstrate that SIC‑Agents surpasses static expert prompting, and the authors release the benchmarks for broader research use.
By Zihan Wang, Anita Marie Slominska, Rennie Bimman, Elizabeth Di Flumeri, Amanda Mayappo-Neeposh, Conall Francoeur, Tamara Ellen Carver, Xiao-Wen Chang, Doina Precup, Esin Darici Haritaoglu, Ismail Haritaoglu, Akshatha Arodi, Naomi Goloff