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Assessing Quality of Experience in Natural Language Generation of German Text

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The paper introduces TextQ‑German, a dataset suite for evaluating German natural language generation (NLG) from a Quality of Experience (QoE) perspective, covering tasks such as summarization and machine translation. Human ratings collected via crowdsourcing identify perceptual quality dimensions, and the authors develop automatic QoE prediction models—including transformer‑based, linguistic feature‑based, and hybrid approaches—showing that hybrid models outperform pure transformers and that linguistic features alone can rival fine‑tuned language models. The dataset is further enriched with large language model (LLM) outputs annotated with overall QoE scores, and validation on held‑out data demonstrates generalization to unseen data. "whyItMatters":"The resource provides a publicly accessible benchmark and baseline models for human‑centered NLG evaluation, enabling the development of systems that better align with human quality perception."

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