arXiv:2606. 27302v1 Announce Type: cross Abstract: AI healthcare chatbots are increasingly used to support health information seeking and self-management, yet their performance and impact on users remains to be studied.
arXiv:2607. 25057v1 Announce Type: new Abstract: As conversational AI systems become increasingly integrated into daily life, their potential effects on user well-being require ongoing attention.
PersonaMem-v3 is a benchmark and evaluation harness designed to assess omni-platform personal intelligence for AI agents. It is built from over one million anonymized real-world engagement histories, covering social media, chatbots, calendars, and AI companions, and tracks user preferences and habits over time. The benchmark tests agents on personalization, LLM-powered recommendation, proactiveness, agentic tool use, and geo-temporal reasoning, evaluating their ability to infer holistic user understanding, personalize responses, rerank recommendations, follow user steering, and avoid inappropriate personalization.
arXiv:2505. 04260v3 Announce Type: replace-cross Abstract: Personalizing LLM responses typically requires users to articulate their preferences through prompting, which can be burdensome at cold start and difficult to articulate in natural language.
The paper explores how generative AI can lower the barrier to personalizing health dashboards by enabling users to co-design interfaces in Figma Make. In a study with 14 participants, redesigns of Google and Apple Health focused on personal context, future planning, and interactive experiences, though conversational AI designs tended toward chat-window conventions. AI facilitated the materialization of loosely articulated ideas, yet model defaults and generation latency influenced iteration, and the process highlighted interpretability and accountability over privacy, trust, and emotional safety.
arXiv:2608. 10672v1 Announce Type: cross Abstract: Social interaction has become one of the most common uses of LLMs, yet research on emotional bonds with AI has focused largely on how users experience these systems, leaving the systems' role in relationship formation poorly understood.
This scoping review examined 48 studies on generative AI chatbots designed to deliver motivational interviewing (MI). It found that most systems were text‑based and disembodied, with about half incorporating dynamic adaptation, and that safety reporting was inconsistent. While user perceptions were generally positive and many studies reported MI‑consistent interactions, evidence for sustained behavioral or functional change remains limited.
arXiv:2609.14638v1 Announce Type: cross Abstract: This paper is an encore submission of our 2026 journal article "Expertise and Information Seeking in the Age of Generative AI: New Procedures, New Pr...
The paper introduces a production-ready framework that connects e‑commerce search and CRM systems via AI‑powered Product Research Agents. These agents detect users with exploratory purchase intent, perform multi‑agent research using behavioral data, external knowledge, and catalog information, and then send personalized product recommendations through WhatsApp. In a 23‑day deployment, the system sent about 15,000 notifications, achieving higher click‑through rates than standard campaigns and generating downstream purchases and GMV gains.
arXiv:2608. 07494v1 Announce Type: cross Abstract: AI tools like ChatGPT and DeepSeek, powered by Large Language Models (LLMs), allow users to obtain instant and effective content responses simply by typing requests, such as ``plan a three-day Vienna trip'', ``solve the attached mathematical problem'', ``draft an email to inquire review progress'', etc.
arXiv:2606. 18256v1 Announce Type: cross Abstract: LLM-based chatbots are increasingly applied in interpersonal domains such as counseling and peer support, where establishing human-AI rapport is crucial yet remains challenging.