arXiv:2606. 29225v1 Announce Type: new Abstract: LLM agents handle user requests on behalf of organizations through tool calls and must follow the company policies stated in their system prompts.
arXiv:2607. 01426v1 Announce Type: new Abstract: Autonomous customer-service agents are shifting from conversational interfaces toward operational execution roles: they retrieve firm records, apply service policies, and execute backend writes such as refunds, cancellations, exchanges, order modifications, and reservation changes.
arXiv:2606. 02965v2 Announce Type: replace Abstract: As large language models gain tool access and are deployed as autonomous agents capable of editing records, executing transactions, and modifying infrastructure, we still evaluate them based on the sole metric of task completion.
arXiv:2606. 05805v1 Announce Type: new Abstract: LLM-based guardrails typically safeguard agents by evaluating proposed actions or inputs before execution, producing safety signals such as binary allow/deny decisions, risk categories, and/or explanatory rationales about potential policy violations.
arXiv:2606. 20529v1 Announce Type: new Abstract: Policy-adherent tool-calling agents in customer-service domains must maintain task states across turns while calling tools and obeying domain policies.
arXiv:2606. 14314v1 Announce Type: new Abstract: LLM agents have rapidly evolved into autonomous systems, yet a persistent information gap remains between users and agents: communication is costly, while users' identical preferences further limit information exchange.
arXiv:2608. 14590v1 Announce Type: new Abstract: LLM agents increasingly perform irreversible real-world actions, including database updates, API calls, file operations, and autonomous use of tools.
arXiv:2607. 08066v1 Announce Type: new Abstract: Chain-of-thought (CoT) monitoring is a promising safety mechanism for AI agents, based on the premise that visible reasoning traces can surface misaligned or deceptive behavior.
arXiv:2606. 02965v1 Announce Type: new Abstract: Benchmarks for autonomous agents measure whether agents complete tasks, yet this framing is systematically blind to whether an agent should have proceeded at all.
arXiv:2605. 22240v2 Announce Type: replace Abstract: Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance within a bounded number of turns.
arXiv:2607. 13594v1 Announce Type: new Abstract: LLM agents act on real-world environments through tool calls, and a single misjudged action can cause irreversible harm.
arXiv:2606. 10749v1 Announce Type: cross Abstract: Large language model (LLM) agents are rapidly moving from conversational interfaces to software components that plan, invoke tools, maintain memory, and act on external environments.
arXiv:2608. 16891v1 Announce Type: new Abstract: Agentic AI systems request tool actions that can modify files, send messages, launch jobs, or change workflow state.