arXiv:2607. 01426v1 Announce Type: new Abstract: Autonomous customer-service agents are shifting from conversational interfaces toward operational execution roles: they retrieve firm records, apply service policies, and execute backend writes such as refunds, cancellations, exchanges, order modifications, and reservation changes.
By Qian Chen, Chengyuan Liu, Xin Yu
arXiv:2608. 19741v1 Announce Type: new Abstract: Recent agent benchmarks increasingly ground evaluation in executable environments, from code repair to web navigation, app APIs, and function calling.
By Zhuochun Li, Youngmin Ko, Ali Keramati, Nicola Ferri, Susana Palmaz Lopez Pelaez, Liang-Chun Tsai, Calvin Wang, Mirco Milletari, Tuhin Kundu, Vadim Smolyakov, Kjartan Olafsson, Tommy Guy
arXiv:2606. 02965v2 Announce Type: replace Abstract: As large language models gain tool access and are deployed as autonomous agents capable of editing records, executing transactions, and modifying infrastructure, we still evaluate them based on the sole metric of task completion.
By Victor Ojewale, Suresh Venkatasubramanian
arXiv:2607. 25398v1 Announce Type: new Abstract: Language-model agents are increasingly deployed under standing instructions: a system prompt, a policy file, or a skills document is placed in context, and the agent is trusted to let it govern every action that follows.
By Liudas Panavas, Sebastian Minus, Bradley Monton, Derek Ray, Suhaas Garre, Sushant Mehta, Edwin Chen
arXiv:2603.19896v2 Announce Type: replace
Abstract: Tool-using large language model (LLM) agents often face a fundamental tension between answer quality and execution cost. Fixed workflows are stable...
By Boyan Liu, Gongming Zhao, Hongli Xu
arXiv:2608. 16381v1 Announce Type: new Abstract: Agentic systems often organize execution and state around a single conversation, model invocation, or agent instance, even when real work spans many calls and stages.
By Zhenhang Nie (iFLYTEK Co., Ltd., Hefei, China), Gui Zheng (iFLYTEK Co., Ltd., Hefei, China), Xudong Sun (iFLYTEK Co., Ltd., Hefei, China), Tailong Zhu (iFLYTEK Co., Ltd., Hefei, China), Bin Zhang (iFLYTEK Co., Ltd., Hefei, China)