arXiv:2607. 01426v1 Announce Type: new Abstract: Autonomous customer-service agents are shifting from conversational interfaces toward operational execution roles: they retrieve firm records, apply service policies, and execute backend writes such as refunds, cancellations, exchanges, order modifications, and reservation changes.
By Qian Chen, Chengyuan Liu, Xin Yu
arXiv:2606. 02965v2 Announce Type: replace Abstract: As large language models gain tool access and are deployed as autonomous agents capable of editing records, executing transactions, and modifying infrastructure, we still evaluate them based on the sole metric of task completion.
By Victor Ojewale, Suresh Venkatasubramanian
arXiv:2607. 25398v1 Announce Type: new Abstract: Language-model agents are increasingly deployed under standing instructions: a system prompt, a policy file, or a skills document is placed in context, and the agent is trusted to let it govern every action that follows.
By Liudas Panavas, Sebastian Minus, Bradley Monton, Derek Ray, Suhaas Garre, Sushant Mehta, Edwin Chen
arXiv:2608. 16381v1 Announce Type: new Abstract: Agentic systems often organize execution and state around a single conversation, model invocation, or agent instance, even when real work spans many calls and stages.
By Zhenhang Nie (iFLYTEK Co., Ltd., Hefei, China), Gui Zheng (iFLYTEK Co., Ltd., Hefei, China), Xudong Sun (iFLYTEK Co., Ltd., Hefei, China), Tailong Zhu (iFLYTEK Co., Ltd., Hefei, China), Bin Zhang (iFLYTEK Co., Ltd., Hefei, China)
arXiv:2605. 20173v2 Announce Type: replace Abstract: Production LLM agents combine stochastic model outputs with deterministic software systems, yet the boundary between the two is rarely treated as a first-class architectural object.
By Vasundra Srinivasan
arXiv:2606. 29225v1 Announce Type: new Abstract: LLM agents handle user requests on behalf of organizations through tool calls and must follow the company policies stated in their system prompts.
By Seongjae Kang, Taehyung Yu, Sung Ju Hwang
arXiv:2606. 30531v1 Announce Type: new Abstract: Tool-augmented language-model agents are often evaluated by whether they select the correct tool, produce valid API arguments, and complete the requested task.
By Rahul Suresh Babu, Shashank Indukuri
arXiv:2608. 16402v1 Announce Type: new Abstract: Large language model-based agentic frameworks primarily optimize capability: whether an agent can reason, retrieve information, call tools, delegate work, and complete a goal.
By Bhaskar Tripathi, Anurag Kumar, Ramendra Kumar, Bhavesh Gadhe
arXiv:2608. 02645v1 Announce Type: cross Abstract: Large Language Model (LLM) agents rely on external tools to perform multistage tasks.
By Isham Kalappurackal Mansoor, Abhishek Phadke, Pratip Rana
Software engineering (SWE) agents resolve repository-level issues through long trajectories that grow increasingly expensive as context accumulates. Failed runs tend to be longer and exhibit redundant exploration or looping, suggesting that some failures may be detectable before completion.
arXiv:2608. 05519v1 Announce Type: new Abstract: Agent benchmarks usually measure task completion and treat resource use as an auxiliary statistic.
By Jie Wu, Ming Gong, Feixiang Cheng, Qinqin Zhao
arXiv:2606. 17929v1 Announce Type: new Abstract: Computer-using agents drive real software through the screen -- clicking and typing -- but they solve every task from scratch: asked to repeat a task, an agent re-reads the screen, re-reasons every tap, and pays the full cost again.
By Bojie Li