arXiv:2601. 05261v2 Announce Type: replace-cross Abstract: Online consumer reviews are important decision-support resources in e-commerce, yet the increasing volume of reviews often creates information overload and makes it difficult for users to identify content that matches their individual preferences.
arXiv:2607. 10825v1 Announce Type: cross Abstract: Opinionated text - spanning product reviews, hotel feedback, and social posts - captures rich signals about user experiences, preferences, and concerns.
arXiv:2608.20801v1 Announce Type: cross Abstract: While Large Language Models (LLMs) have significantly advanced reranking in recommendation, effectively leveraging item-side information remains chal...
arXiv:2606. 23701v1 Announce Type: cross Abstract: Qualitative product feedback can reveal nuanced user experiences, but its implicit sentiment is difficult to measure.
arXiv:2606. 00084v1 Announce Type: cross Abstract: Online travel platforms generate vast volumes of user-generated hotel reviews, offering rich opportunities to understand traveler experiences at scale.
arXiv:2606. 04387v1 Announce Type: cross Abstract: Sales lead conversion in high-stakes domains (e.
arXiv:2608. 04307v1 Announce Type: cross Abstract: Text summarization is deceptively difficult.
LIGE‑GR is a framework that transitions traditional ranking‑based recommender systems to a generative, listwise approach inspired by large language models. It extends existing pointwise recommendation models into a listwise generation system, enabling sequence‑level optimization without overhauling the entire infrastructure. Experiments on Instagram Reels and Facebook Video show modest gains in user time spent—1.14 % and 0.72 % respectively—while adding only slight inference overhead.
arXiv:2607. 05259v1 Announce Type: cross Abstract: Sentiment analysis has been a primary domain under Natural Language Processing (NLP) from its inception as it plays a vital role in both real-world and research applications.
arXiv:2609.14761v1 Announce Type: cross Abstract: Visual feedback in the form of user-uploaded images and videos is becoming increasingly common in e-commerce platforms because it provides authentic...
The study analyzes 17,012 app‑store reviews for six major generative‑AI apps, using BERTopic and RoBERTa to uncover topics and sentiment. Negative sentiment is most common around advertising, authentication, server reliability, and subscription pricing, with significant differences across apps—Claude shows the highest negative sentiment yet a highly enthusiastic user base. The authors also note geopolitical and privacy concerns for DeepSeek and propose a Trust Friction Score to quantify trust and usability barriers.
arXiv:2606. 16973v1 Announce Type: cross Abstract: Incorporating textual reviews into a Recommender System has become a prominent strategy for enriching collaborative signals with semantic information.
arXiv:2608.30333v1 Announce Type: cross Abstract: Next-basket repurchase recommendation is commonly formulated as a ranking task: given a customer's purchase history, the system ranks previously purc...