arXiv:2610.13022v1 Announce Type: cross
Abstract: As LLMs become increasingly capable of implementing software, a critical bottleneck emerges: whether they truly understand what users want. Users oft...
By Mingyu Chen, Zhiqing Zhong, Manyi Wang, Linxi Liang, Rouyu Chen, Pinjia He
arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.
By Niranjan Kumar M, Balaji Nagarajan, Karthik Nair, Faysal Satter, Nithin Surendran
The paper evaluates the use of large language models (LLMs) as judges for assessing conversational voice agents, comparing human judgments with GPT‑4.1 and GPT‑5 across telecom and retail interactions. It examines agreement, metric‑level correlations, and consistency across three evaluation configurations (p0, p1, p2) to determine how reliably LLMs can judge conversational quality and safety. The study finds that LLM‑based evaluation can be effective but its reliability varies by metric and configuration, suggesting a hybrid approach where LLMs handle scalable assessment while humans focus on metrics requiring contextual interpretation.
By Anupam Purwar, Shashank Singh, Kritika Srivastava
The paper presents a tri‑agent framework for evaluating large language models’ question‑clarification abilities. It involves a Question Clarifying Agent that identifies ambiguities and asks follow‑up questions, a Respondent Agent that simulates human replies, and an Evaluator Agent that judges the dialogue using metrics such as ambiguity handling, question quality, dialogue efficiency, language appropriateness, and intent alignment. The authors illustrate the approach with synthetic supply‑chain data and discuss validating the evaluator against human judgments.
By Yikai Zhao, Saurabh Pandey, Pradeep Kumar Misra
arXiv:2606. 30491v1 Announce Type: cross Abstract: Background.
By Zhuhan Bao, Rui Yang, Bohao Yang, Zhiyi Liu, Sicheng Shu, Ruio Heerschap, Le Li, Doris Yang, Elisabeth Bond, Haoyuan Wang, Nicoleta Economou-Zavlanos, Joshua M. Biro, Matthew McDermott, Nan Liu, Anand Chowdhury, Kai Sun, Kathryn Pollak, Ed Hammond, Chuan Hong
arXiv:2608.30756v1 Announce Type: cross
Abstract: Large language models (LLMs) have become an essential tool for assisting developers, yet we still lack knowledge on ways to effectively support their...
By Annemarie Wittig, Alina Mailach, Janet Siegmund, Norbert Siegmund
SAGE (State‑Grounded, Abstention‑Aware Evaluation) is a new framework for assessing task‑oriented dialogue agents that focuses on whether each turn correctly advances the workflow state rather than just the quality of the reply. It compiles workflow specifications and per‑turn state differences into schema‑grounded criteria, then evaluates them through a cascade of symbolic rules and encoder/NLI verifiers that abstain instead of guessing, producing a turn‑level decision with an evidence trace. In experiments across MultiWOZ, Schema‑Guided Dialogue, and ABCD datasets, SAGE‑Core—using only symbolic rules and on‑device encoders—outperforms all evaluated LLM‑based judges, including GPT‑4.1 variants, while incurring zero paid LLM cost.
By Rayan Khoury, Shih-Yao Lin, Pratyush Mishra
arXiv:2609.35812v1 Announce Type: new
Abstract: In-car conversational assistants (ICAs) are increasingly integrated into vehicles to support route planning, vehicle control, and information access. E...
By Vaishnav Negi, Lev Sorokin, Soroosh Tayebi Arasteh, Andrea Stocco
arXiv:2607. 03968v1 Announce Type: cross Abstract: Large language models are increasingly deployed as IDE-integrated coding agents that decompose tasks, generate and edit files, run code, and refine outputs over many turns.
By Abhishek Kumar, Carsten Maple
Large Language Models (LLMs) are increasingly deployed in interactive systems where understanding user intent precisely is paramount. A key capability for such systems is effective question clarificat...
arXiv:2606. 29225v1 Announce Type: new Abstract: LLM agents handle user requests on behalf of organizations through tool calls and must follow the company policies stated in their system prompts.
By Seongjae Kang, Taehyung Yu, Sung Ju Hwang
arXiv:2606. 17474v1 Announce Type: cross Abstract: Large language models (LLMs) are increasingly considered for use in clinical consultation tasks, yet most medical evaluations remain static, single-turn, or narrowly outcome-based, limiting their ability to reflect the sequential, uncertain, and interactive nature of real-world care.
By Jiahui Niu, Huizi Yu, Wenkong Wang, Guangxin Dai, Jingxian He, Xiang Li, Zhiying Liang, Xinxin Lin, Kent CY So, Bryan YP Yan, Yun Kwok Wing, Yanqiu Xing, Xin Ma, Lizhou Fan