arXiv AI

BoRP: Bootstrapped Regression Probing for Scalable and Human-Aligned LLM Evaluation

arXiv:2601. 18253v2 Announce Type: replace-cross Abstract: Accurate evaluation of user satisfaction is critical for iterative development of conversational AI.

arXiv Computation and Language
4d ago

Evaluating Language Models in Realistic Conversational Contexts

The paper introduces UPHELD, a large benchmark of human-to-human dialogues written by professional script writers, featuring realistic turn densities and over 36,000 per-turn human annotations. It evaluates existing automatic metrics and LLM-as-a-judge methods, finding them unreliable against expert human judgment. Using UPHELD, the authors develop a Mixture-of-Judges framework that improves correlation with human assessments by about 30%.

By Ilija Subasic, Andrew Rabinovich, Zhao Chen
arXiv AI
Jul 15

Operationalising Multi-Dimensional Evaluation for Conversational Agents: A Scalable, Governed Pipeline with Selective Re-evaluation and Model Benchmarking

arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.

By Niranjan Kumar M, Balaji Nagarajan, Karthik Nair, Faysal Satter, Nithin Surendran
arXiv AI
Aug 24

Evaluation-as-Search: Adaptive Discovery of Grounding Failures in Meeting Assistants

The paper introduces Evaluation-as-Search (EaS), a feedback‑driven method that adaptively probes LLM‑powered meeting assistants by focusing on natural questions likely to reveal grounding failures. Using EaS, the authors build MeetingProbe, a benchmark of over 3,000 annotated question‑answer pairs from 20 transcripts across three meeting genres and three assistants. Ablation studies show that adaptive search uncovers 2.5× more failures than random probing, revealing a capability gradient and eight recurring failure categories dominated by discourse‑pragmatic challenges.

By Sami Khairy, Yasaman Hosseinkashi, Vishak Gopal, Ross Cutler
Hugging Face Trending Papers
Jul 21

Beyond Score Prediction: LLM-Based Essay Scoring and Feedback Generation via Reinforcement Learning with Rubric Rewards

Large language models (LLMs) have been widely applied to automated essay scoring (AES) and automated feedback generation (AFG). However, existing studies rely primarily on prompt engineering or supervised fine-tuning, while systematic research on reinforcement learning (RL) post-training and automated evaluation of feedback quality remains limited.

arXiv AI
Jun 10

T1-Bench: Benchmarking Multi-Scenario Agents in Real-World Domains

arXiv:2606. 11070v1 Announce Type: cross Abstract: Recent advances in reasoning and tool-calling capabilities of large language models (LLMs) have enabled increasingly capable agentic systems.

By Genta Indra Winata, Amartya Chakraborty, Yuzhen Lin, Swasthi P Rao, Shikhhar Siingh, Houhan Lu, Nadia Bathaee, Sriharsha Hatwar, Paresh Dashore, Anmol Jain, Kshitij Tayal, Xiuzhu Lin, Anirban Das, Sambit Sahu, Shi-Xiong Zhang