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arXiv:2606. 19595v1 Announce Type: cross Abstract: Voice agents deployed in structured workflows (customer service, healthcare scheduling, account management) must handle frequent user interruptions while maintaining progress through multi-step procedures.
AVERT is a method for spoken dialogue state tracking that improves upon a per-turn text editor by incorporating an audio-conditioned verifier to score candidate slot values. It addresses three types of recoverable errors—inconsistent values across turns, omitted slots, and values unsupported by audio—using three specialized operators: vote, add, and swap, each limited to relevant slots. On the SpokenWOZ dataset, AVERT achieves a joint goal accuracy of 40.13, surpassing both a base speech-LLM (33.04) and a text editor (38.34) without retraining, and matching the performance of a larger end‑to‑end system that processes the full spoken history.
arXiv:2609.05871v1 Announce Type: cross Abstract: Audio-conditioned language models often underuse acoustic cues such as prosody, emotion, and non-speech sounds, raising the question of whether ASR-s...
The paper investigates how encoder-decoder models in ASR and NMT can generate fluent text even when the input contains no recoverable message, a phenomenon known as message-free hallucination. By auditing the models’ reserved null tokens and manipulating their scores, the authors show that a higher null-token score can suppress fabrication but may also delete valid content or shorten translations. The study highlights that the null token can serve as a diagnostic tool for hallucination and suggests evaluating abstention methods by considering both suppression and deletion costs.
arXiv:2608.22872v2 Announce Type: new Abstract: Speech-based applications pass spoken queries through automatic speech recognition (ASR) before any retrieval module, so ASR errors enter the pipeline...
The study examined whether providing full prompt-level context to a large multimodal model would improve speech transcription accuracy on a production oral‑history corpus. Using a preregistered within‑item paired ablation, the authors found that adding context did not produce a detectable change in side‑level word error rate (WER) for either gpt‑4o‑transcribe or gemini‑2.5‑flash. The results suggest that context alone may not be sufficient to enhance aggregate transcription accuracy, and that finer‑grained, sequence‑aligned metrics are needed to evaluate such mechanisms.